We have previously reported on how the digital care provider Mendly, through a collaboration with the privately owned care center Centrum in Flen, has been able to offer free asynchronous chat therapy.

The bill has gone to the country's regions, which have been invoiced SEK 35.9 million in the past two years.

The form of therapy asynchronous chat therapy is new and not enough research has been done to be able to know if it gives results, according to Region Sörmland.

It means that the applicant in a CBT approach can chat with a therapist who responds to chat messages 3-5 times a week.

Following an article in the newspaper ETC, Region Sörmland began its own review to try to find out whether this form of therapy should be offered at all via any health center in the region.

"Missing structure"

The e-health selection department in Sörmland requested in early November that Mendly share the treatment results, and after looking more closely at them, the business developer Kent Bobits states that they need more information.

- The pre- and post-measurements have been too lax and lacked structure, he says.

The Sörmland Region has now demanded that the company investigate in more depth what the chat therapy provides for results, and in January there will be a follow-up meeting with Mendly.

"Need to strengthen"

SVT Sörmland has sought Mendly's CEO Sebastian Ralph who does not want to stand for an interview.

He answers instead via email.

- The results of the data we collected show a good processing effect, but we agreed that we need to strengthen the structure around our data collection so that the volume of data increases.

We will have this in place within a few weeks.

How can you say that you have had a good treatment effect when Region Sörmland says that your data cannot be measured?

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We agree with the region that the volume of data is unsatisfactory and therefore affects how one can look at the results, but as I said, we have taken measures around this which means that we will soon be able to share a much larger amount. data, writes Sebastian Ralph.

SVT sörmland has also applied for the health center Centrum in Flen's operations manager Lena Andersson, but without success.