Health 55% of the new reception consultations of the SAS in primary care are resolved without a doctor
Mobilization The left tries to monopolize the protests of the White Tides in defense of health in Andalusia
Since this month of October, the Andalusian Health Service (SAS) is implementing in all
Andalusian
health centers
a new 'reception' consultation attended by
nurses
for all patients who, on a daily basis, come
without an appointment
.
The coronavirus pandemic has further congested public health and in recent weeks it has been common to see
huge queues
at the gates of Andalusian health centers.
Complaints from users about not making an appointment with their GP quickly have also been frequent.
Health professionals have also
mobilized
demanding more resources.
With the new consultation model, the Board intends to better organize patient care.
Despite the criticism, the Minister of Health,
Jesús Aguirre
, has defended this model and has served as the basis for the measures that the Ministry of Health is designing with the autonomous communities to address the
Primary Care Strategy
throughout the country.
The Minister of Health, in front of some members of the Marea Blanca platform, in Vejer de la Frontera
The new reception consultations were implemented in an experimental way in 11 of the 34 health districts of Andalusia.
Currently, they are already operating, according to the Board, in about 400 centers, 90% of the primary care network.
According to the data collected in the first districts that adopted these new consultations, 55% of the cases were attended to satisfactorily by the nurses. In other words, the patients who went to the health centers without an appointment left with the problem solved, without the need for a doctor to see them. In addition, of all the patients who attended, less than 4% were immediately referred to the
emergency room
because they suffered from some pathology that required treatment that same day.
Nurses can resolve up to
18 healthcare processes
previously agreed with scientific societies and professional associations.
The pathologies that they can treat range from anxiety, vomiting or diarrhea to the dispensing of the morning after pill, an emergency method to prevent pregnancy, which is used when a woman had unprotected sex or when the contraceptive method failed. you used.
Below are the 18 protocols that regulate the way nurses attend to the different pathologies in the new 'reception' consultations.
Morning after pill
The nurses attend to the patient who requires it when she has had
unprotected sex
and there is a risk of pregnancy; if there were errors in contraception, such as incorrect use or lack of adherence to hormonal treatment; delay in taking oral contraceptives; delay in the application of injectable contraceptives; condom breakage during intercourse; or due to the expulsion of the IUD.
Among the criteria for excluding patients who attend these new consultations is that they be
under 16 years of age
; if there was a sexual assault; when there are liver pathologies, inflammatory bowel disease (Crohn's) and a history of ectopic pregnancy. Other exclusion criteria is that the woman is already pregnant or that more than five days of unprotected or risky sexual intercourse have passed. If the nurse or the patient so considers it, they can also be excluded from this consultation.
The protocol states that, in addition to dispensing the morning-after pill to the patient, the nurse must explain the available emergency contraception options, describe the
most common
side effects
and that it is an emergency contraceptive method, which should not be substituted to a method of regular use.
Anxiety
The protocol that regulates new consultations defines anxiety as "an emotional state, in anticipation of future harm or misfortune, accompanied by somatic feelings of tension and dysphoria".
This is a common response to stressful situations.
"
Mental disorders
have an important social and economic weight due to their frequency and persistence. Within mental problems, anxiety is associated with high levels of disability and an impact on personal well-being, social and work relationships", describes the protocol .
Among the criteria for inclusion of the patient in the consultation attended by the nurse is having a feeling of suffocation or shortness of breath associated with two or more of the following symptoms: "
sweating, chills or flushing
, nausea or abdominal discomfort, feeling of choking, dry mouth, trembling or shaking, paraesthesia and / or tingling, headache, instability or dizziness, increased heart rate, muscle tension, trouble falling asleep, difficulty concentrating and feeling of memory loss, fear of losing heart control and / or die ".
After a first assessment by the nurse, the patient will be referred to a medical consultation when they are
under 14 years of age
, whether they are pregnant, there is a previous Mental Health diagnosis (serious mental disorder), they have suicidal ideas, they are drug users, drugs or alcohol, or are vomiting.
You will also go to the medical consultation in case of chest pain, palpitations, lipothymia and syncope, those who suffer from chronic cardiac processes, angina pectoris or chronic respiratory processes, among others.
Allergic reactions
It is another ailment that nurses can attend to in new consultations.
They may respond to cases of
skin rash
in the form of hives;
"Serpeginous, pressure whitening, and localized";
mild itching of hives, eye or nasal mucosa;
mild sun allergy;
rhinoconjunctivitis, among others.
They should not treat all patients who show allergic reactions.
They can reject
children under 14 years of age
, pregnant women, when the patient has generalized hives that occupy a large amount of body surface and when there are circulation problems, with paleness and coldness of the skin (shock), among others.
Other pathologies
The protocols on new consultations attended by nurses in primary care also include care for patients suffering
from acute elevation of blood pressure
, oral thrush, joint pain, diarrhea, neck and back pain, low back pain, cold sores, hypoglycemia mild, urinary discomfort, toothache, stye, bites,
burns
, mild trauma and vomiting.
Those who suffer from these symptoms can also make an appointment with their GP, as always, but depending on the health district or health center to which they belong, they will or will not get an immediate appointment or several days later.
The objective of the SAS is that in
72 hours
an appointment with the family
doctor
can be obtained
.
Currently, the delay varies depending on the health district and health center and can be up to two weeks.
The most saturated health districts and with the most pressure on primary care are those of Málaga-Guadalhorce, Costa del Sol, Seville and Metropolitano de Granada.
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