Expo 2020 Dubai visitor centers.. 5-star luxury and services
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An integrated experience that Expo 2020 Dubai provides to its visitors and guests who come in huge numbers from different regions of the world.
Since its opening in early October, great efforts have been made to provide all the comfort mechanisms for its visitors and raise their experience of discovering the event to the highest standards of efficiency and effectiveness. , which represents one of its best exceptional facilities that provide a pure meal of happiness to event guests, and 5-star services.
9 Centers for "Happiness"
9 “Visitor Centers” undertake to provide all forms of support and assistance and to respond to the various needs of the public, in order to improve the quality of their experience and discoveries of its various details, while the same centers undertake to accept their suggestions, observations and even complaints, consider and review them, and then address them in a manner that serves different aspirations The categories and their expectations and their satisfaction is guaranteed, with what awaits them in the reception service of these centers of experiences, most notably a special section for information, “visitors’ happiness” and “missing children” and another to retrieve the “lost” that people lost in the event and the rental services of “baby carriages” to provide more comfort for families and their families .
These centers offer a variety of first aid medical services equipped with the latest medical technologies, rooms for urgent medical consultations, and ambulances available opposite the centers for immediate response to health emergencies and crises.
“Smart Centers”
The “Visitor Centers” distributed throughout the Expo provide a comfortable experience for its audience, with these “modern facilities” designed in a “smart” manner, including equipment and facilities suitable for all categories of visitors, after each of them included two expanded floors separating Between them are escalators to facilitate the movement process, while the first floor allocated to the centers, health facilities expanded in space for men and women and fully equipped chapels to accommodate large numbers of people, taking into account the preventive precautions and social distancing required to protect against “Corona”, as well as the sustainability goals that the event wins for. International, where "Emirates Today", during its visit to the prayer places in the center, monitored the use of "environmentally friendly", recyclable and single-use paper prayer rugs.
As for visitors of determination, in the centers, special “toilets” were allocated to them, and others “enhanced” that provide them with all the mechanisms of comfort and smoothness. As part of a wide range of measures to ensure the organization of a comprehensive and accessible event, a variety of additional services for this category were provided on site, including the rental of wheelchairs and electric vehicles and a special area for charging electric wheelchairs.
The privacy and
luxury of the event's guests from families, as it has been allocated for them, modern toilets, designed artistically and with cheerful murals, to give them an enjoyable visual experience and more privacy for them and their children.
On the other hand, the experience of these centers offers equipment and facilities that respond to the experiences of all categories of the present audience, as their corridors include rooms for breastfeeding and changing children’s clothes, to ensure that the needs of mothers and their infants are met. With the requirements of each category separately. Medical services in visitor centers, as well as quiet rooms for adults and children who need to take the pressure off the bustle of the fair.
For visitors who need to relieve fatigue and exhaustion caused by the heat of the weather and roaming under the scorching sun, and to experience exceptional luxury, special shower rooms have been developed for women and men, including clean bathrooms, spotless towels and luxurious mirrors that mimic the same experiences as luxury hotels.
Rooms for people with difficulties
These centers aspire, to provide comfort for those who are tired of roaming in the expansive exhibition space, by providing rooms and quiet spaces for rest, relaxation and regeneration of energy for those who suffer from anxiety or excessive sensitivities, after special areas for relaxation were designed called “Quiet rooms” to meet The needs of people with sensory difficulties. Expo 2020 Dubai has committed to providing 4 quiet rooms for visitors with sensory overload and autism spectrum disorders, in Visitor Centers 1, 3, 4 and 6.
Integrated services
In order to facilitate the process of obtaining various services and improve the experience of visitors to the exhibition, the Expo organizers were keen to design an integrated hospitality experience in the various centers of the event, and perhaps the most prominent of these easily available services are the ATM service, self-charging machines for smartphones and “Zoom” stores. The leaderboard for the ground floor scenes of the centers.
At the time, the place is in line with the requirements of the service animals, by allocating a small area opposite the front of the centers, to take care of it, while there is a bicycle rental service that facilitates the discovery of the exhibition details and contents.