Europe 1 with AFP 11:29 am, October 13, 2021
A generalized blackout affected cloud service provider and host OVHcloud on Wednesday, disrupting access to many websites, according to the specialist site Downdetector and numerous testimonials posted on Twitter.
The president of the group attributes this failure to "human error".
A generalized blackout affected cloud service provider and host OVHcloud on Wednesday, disrupting access to many websites, according to the specialist site Downdetector and numerous testimonials posted on Twitter.
The founder and president of OVHcloud, Octave Klaba, in a tweet attributed the failure to "human error", and indicated that it concerned the "backbone", that is to say the telecommunications network that connects all OVHcloud infrastructures.
Following a human error during the reconfiguration of the network on our DC to VH (US-EST), we have a problem on the whole backbone.
We will isolate the DC VH then fix the conf.
https://t.co/kDakq7FGBO
- Octave Klaba (@olesovhcom) October 13, 2021
IPO scheduled for Friday
At around 10:30 am, about an hour and a half after the apparent start of the outage, a few internet site operators reported a recovery of activity on their site and the re-establishment of OVHcloud's services for them. The outage comes at a very bad time for OVHcloud, which is offering its securities to investors as part of an IPO scheduled for Friday.
OVHcloud, European champion of the cloud sector, had already been the victim of a fire in March in a data center in Strasbourg, which had also caused major disruptions on many websites.
On the Downdetector site, many companies or individuals complained about the unavailability of their websites, or problems such as the inability to access their email, or even their telephone line.