China News Online, September 27 (Sun Guogen, Chen Jing) The outpatient clinic is the first stop for medical treatment. People have long queues for registration, treatment, and payment, and short medical treatment time.

The reporter learned on the 27th that Shanghai medical institutions' exploration of technologies such as "intelligent pre-questioning" in digital hospitals will significantly improve this "old problem".

  On the 27th, the Eye, Ear, Nose and Throat Hospital of Fudan University and Tencent Healthcare signed a strategic cooperation agreement.

In the future, the two parties will give full play to their advantages and work together to strengthen in-depth exploration in Internet + medical innovation services, medical data center and artificial intelligence innovation services, as well as medical data center and artificial intelligence innovation services, clinical scientific research and big data applications. The people provide better medical services.

  It is reported that in June this year, the Shanghai Municipal Health Commission and other seven departments jointly formulated the "Shanghai "Convenient Medical Service" Digital Transformation Work Plan", which aims to promote the revolutionary reengineering of the process through the construction of seven "Convenient Medical Service" application scenarios. And high-quality development in order to improve the convenience and sense of acquisition of medical treatment.

The Eye, Ear, Nose and Throat Hospital of Fudan University is one of the pilot hospitals in the "Plan".

  It is understood that intelligent pre-questioning is an intelligent system developed based on core technologies such as medical artificial intelligence, natural language processing, and medical knowledge graphs.

It can understand the main complaint of the patient, imitate the doctor's real questioning ideas, and can also intelligently ask the patient's situation.

The system allows the hospital to collect information such as the patient's condition and past medical history by filling in the intelligent pre-inquiry form questions pushed by the hospital's official platform after the patient registers and before the treatment.

In this way, when a patient sees a doctor, the doctor has quickly understood the patient's condition through the system, which improves the efficiency of doctor-patient communication; at the same time, the doctor can also conduct more accurate consultations based on the basic situation of the patient and improve the patient's experience of seeing a doctor.

Let patients queue up less and "talk" more about the disease; doctors see more doctors.

  According to Zhou Xingtao, director of the Eye, Ear, Nose and Throat Hospital of Fudan University, “three longs and one short” have always been the “emergency and worry” problem that the people are eager to solve.

The hospital and Tencent Healthcare signed a strategic cooperation agreement. The two parties will actively implement digital transformation work deployment, explore digital hospital service model innovation, comprehensively build a benchmark for digital hospital construction, deeply promote hospital digital transformation, and create a new model for China's medical service upgrade.

  According to the 47th "Statistical Report on the Development of the Internet in China" released by the China Internet Network Information Center, the number of online medical users in China has grown to 215 million, reaching 21.7% of the total number of Internet users.

This means that more people can get the convenience of Internet technology for medical services.

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