The UAE leads the digital transformation process for the next 50 years

The story of digital transformation in the United Arab Emirates began early, for the country to establish its position as a global leader in government and private investments in digital transformation and the adoption of smart applications in various economic and societal sectors and the details of daily life, which made it a preferred international destination globally to live and work, and a destination for all those looking for a sophisticated integrated environment Smart that adopts everything new that facilitates people's lives, speeds up the provision of services, shortens processes and procedures, saves time and effort, and employs technology and artificial intelligence to improve people's quality of life and provide them with an integrated smart experience on the land of the Emirates.

The UAE was a regional leader in developing digital transformation steps. More than two decades ago, His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, announced the “e-government” program, which It formed the cornerstone of all subsequent digital transformation initiatives at the state level, stressing that the goal is to "consolidate the leadership of the United Arab Emirates in the field of electronic development."

The announcement of the e-government in 2000 set a precedent in the region, and government institutions began to transform their services into electronic services available to customers and beneficiaries, wherever they are and around the clock, without the need to visit service centers.

The UAE has begun to provide quality packages of electronic services in various fields.

This reflected positively on developing the business environment, attracting investments, and establishing creative business clusters such as Dubai Internet City, which was established in 1999 and constituted a window on the future of electronic transformation in the region.

E-transformation enables investment

The United Arab Emirates has established its position as a global model for electronic transformation and a preferred destination for money and business in the region, an ideal environment for various economic and commercial activities, and an attractive destination for the most prominent talents, expertise and regional and global companies, with clear strategic visions and a roadmap to foresee the future and contribute to its industry, with the aim of achieving qualitative achievements Comprehensive in various vital sectors, which would enhance the prosperity of the state in a sustainable manner, ensure the building of a promising future for its generations, and facilitate procedures for completing transactions, obtaining services, and trade exchange, leading to project management through digital transformation, especially in circumstances such as the Corona pandemic, which I crossed Emirates in full force.

Smart transformation and new initiatives

The country entered a new phase, the smart government in 2013. This initiative was launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, in May 2013, and constituted a qualitative leap from e-government to smart government, reaching to digital government.

The UAE government has succeeded in fully achieving the smart transformation of its services, which is also reflected on investors, from three angles. The first is to take advantage of the smart transformation and the advanced digital infrastructure in managing and developing their projects based on artificial intelligence and advanced technology, and the second is to reduce financial and time costs and increase the ease of doing business. And the third is to harness the technologies associated with smart transformation to expand and develop these businesses and give projects a global character, by communicating with all continents of the world in an easy, safe and modern manner that matches the changes the world is witnessing in general.

Smart Government National Plan Strategy

After the announcement of the smart government initiative in 2013, the UAE began the process of digital transformation through a series of steps, as the guideline for the smart government was subsequently launched, which provided a set of instructions for government agencies in order to prepare them for the transition from e-government to smart government, and the government roadmap was launched Smart, which provided a plan for the United Arab Emirates to move from e-government to smart government, and then the strategy of the national plan to achieve the goals of smart government.

Integrated initiatives to achieve digital transformation

The United Arab Emirates was able to enhance the investment environment through digital transformation steps that have benefited investors and their sectors, by launching a series of initiatives and strategies that have been developed and implemented for this purpose, in a continuous, sequential and continuous manner so far, most notably the National Digital Government Strategy. For the UAE 2025, Emirates Strategy for Government Services, Emirates Artificial Intelligence Strategy, UAE Digital Transaction Strategy 2021 Blockchain, UAE Strategy for the Fourth Industrial Revolution, Dubai Paperless Strategy, National Cybersecurity Strategy 2019, Dubai Cyber ​​Security Strategy, Dubai Data Initiative, Strategy Dubai e-commerce, the Internet of Things strategy in Dubai, the Smart Dubai Strategy 2021, and other well-studied and precisely directed initiatives to raise the standard of life in the UAE and make it a prosperous society with international standards.

The country also announced a series of steps that support digital transformation, by launching the Federal Electronic Network and the Digital Innovation Center - CODI, as a platform for digital innovation and promoting the future of digital transformation, in coordination with international organizations and global experts, linking them with state institutions working to achieve the goals of smart government, and launching a store Smart government applications, worldwide through various available platforms, where the store includes hundreds of smart applications that have been developed by federal and local authorities in the country, and provide a large number of services to citizens, residents, investors, and other initiatives.

The presence of a technological infrastructure in the federal and local government agencies has enhanced the digital transformation process in the country, supported by technologies and technology of international standards, and this structure has benefited citizens and residents, and made it much easier for investors, and reduced expenses, in addition to its direct impact on their investments.

smart investment environment

The digital transformation has reflected on the position of the UAE as a preferred global smart destination for investment, living and improving the life experience, thanks to the application of the principle of digital quality of life, and the accompanying digital health technology, digital education, digital justice, the experience of customer happiness with public services, and community involvement in the design and development of services government, providing data at the service of individuals and institutions, and dedicating the right to access information and positive citizenship values ​​and behaviors in the digital world, with continuous measurement of customers’ happiness when using digital services.

Fifth generation technologies and the fourth industrial revolution

In turn, institutions, companies and business sectors have benefited from digital transformation and its qualitative initiatives in the UAE, such as laboratories to experiment and regulate financial technologies, electronic and digital bills, smart channels for payment of government services fees, cyber safety and digital security, the application of the fastest 5G technologies in the region, and digital transactions technology (Blockchain). ) in the UAE government, and the adoption of gamification, robotics and artificial intelligence techniques.

smart cities

The process of digital transformation in the UAE also benefited from the application of the concept of programming interfaces first, which strengthened the UAE’s position as the capital of programming and programmers, and served the strategies of smart cities and smart sustainable cities, such as the Smart Abu Dhabi initiatives, the Dubai Smart City initiatives, and the Fujairah Smart City initiatives.

Business sectors and their owners have obtained qualitative opportunities due to the digital transformation in the country, in terms of ease of doing business, reducing costs, increasing the value of investments, and the flexibility of their development, due to their reliance on digital transformation, which improves operational and production processes doubly, and thus enhances profitability and return on investment, and facilitates Reaching out and communicating with all other targeted sectors.

E-Commerce Enabled

The e-commerce sector has also benefited from digital transformation, as the UAE has become a global center for e-commerce, thanks to the digital transformation process, government services, logistics, and finance, and its impact on communications, and remote investment management during any exceptional circumstance.

Investors have benefited from all these initiatives and strategies that have enhanced the investment environment, provided great services to investors, opened new horizons for them, and reached advanced stages, especially since these strategies resulted in major positive changes in life in the UAE under the title of digital transformation, which investors touched, for example. In the education sector, during the Corona pandemic


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