The team will go out and work in all Östergötland municipalities when the restrictions ease on 29 September.
During the pandemic, the company introduced a new payment and ticket system, changed traffic in Linköping and Norrköping and "launched further news for customers".
- We have many customers who found the right way in our traffic and our new ticket system even during the pandemic, but we must continue to increase sustainable travel in the county and get more people to discover the benefits of public transport.
Therefore, during the autumn we will change parts of our customer service organization to go out and meet our customers physically to a much greater extent than before, says Sofia Malander, CEO of Östgötatrafiken, in the press release.
From 1 October to 31 December this year, regular customer centers in Norrköping and Linköping will be closed.
When and where the customer team shows up can be seen on Östgötatrafiken's site.