Chinanews client, Beijing, September 14th (Reporter Li Jinlei) On September 14, Beijing Universal Studios tickets officially went on sale, but the ticket purchase experience was a bit annoying. The APP and a small degree were robbed and crashed. If you encounter an automatic refund, VIP experience is hard to find a ticket, and the scalper sells it at a high price increase...
Garbled screenshots appear in the APP of Universal Beijing Resort.
APP and small degree were robbed to crash
At 0:00 on the 14th, after tickets for Universal Studios went on sale, tickets for the opening of the park on September 20 were quickly sold out. The official APP and WeChat applet of Universal Beijing Resort were once squeezed to "paralysis".
#Universal Studio App crashed the hot search. Some netizens said that after waiting for the opening hours in advance, the system crashed. Didn't the stress test measure the ticket-grabbing link?
The reporter experienced the Beijing Universal Resort APP on the 14th. During the operation, the APP was automatically closed and then restarted many times, and garbled codes appeared.
The APP clearly shows that it is possible to purchase tickets, but sometimes it will prompt "The current price has changed, please try again later" when confirming the order.
Universal Beijing Resort APP prompts: "The current price has changed, please try again later"
Uspeed orders encounter automatic refund
Compared with tickets, Usutong, which has shorter waiting time and priority seating, is more sought-after. However, many consumers who have grabbed Usutong have found that the orders they grabbed late at night are automatically cancelled by the system, and they are busy.
#飞猪买北京环球电影城优速通被自回票# is also on the hot search.
Faced with doubts from netizens, Fliggy issued a reply on the 14th stating that due to the continuous update of system visits and peak orders, the Beijing Universal Resort flagship store experienced delays in real-time docking when acquiring Global Premium Express inventory.
Therefore, some consumers see the page showing that there is still inventory, but after payment, the system automatically recognizes that there is no inventory, that is, refunds and automatically closes the order.
"We sincerely apologize to everyone for the bad booking experience. Since the discovery of the problem, we have been actively cooperating with Universal Beijing Resort to implement the solution to the above problem. The plan will be notified to everyone on the official Weibo before 20 o'clock today." Fliggy said.
VIP experience products starting at 1200 yuan have been removed.
VIP experience hard to find a ticket
Universal Studios Beijing also launched expensive VIP experience and private VIP experience services, namely VIP and VVIP services. The VIP experience starts at 1,700 yuan and the private VIP experience starts at 1,700 yuan.
In order to reduce the pain of queuing, many people do not hesitate to purchase VIP experience with "Krypton", but now it is hard to find a ticket.
At present, VIP experience products starting at 1,200 yuan have been removed, and only the private VIP experience starting at 1,700 yuan is left, but there are no tickets to buy.
The scalpers peddle U-Speed and so on.
Scalpers sell at high prices
Universal Studios Beijing stipulates that tickets can only be used by the person who has a valid ID, and cannot be transferred or resold.
However, under the huge market demand, the scalpers are naturally eager to get a piece of the pie.
Earlier, the closed beta ticket was fired to 5,000 yuan by the scalpers, and 4 people were detained by administrative detention, but this still cannot stop the scalpers.
With the official sale of tickets, there are still scalpers peddling tickets, U-Speed and VIP experience in Moments.
A scalper said that Uspeed, VIP, and VVIP have quotas. According to their quotations, the VIP price is around 5,500 yuan.
Another scalper quoted that tickets are sold in bundles with Usutong, not only Usutong. Tickets on the day of the Mid-Autumn Festival on September 21 + Usutong total 3800 yuan.
When the reporter mentioned concerns about real-name authentication, the scalper promised to say, "This is a regular ticket. If you have not bound your personal information, you can bind it when you send it, and someone inside can directly enter the information."
How to further combat the scalpers?
How to prevent ticket transfer or resale?
The reporter made many calls to the customer service of Universal Beijing Resort with these questions, but did not make any calls. At the same time, they also sent interview emails. As of press time, no response has been received.
Have you bought a ticket?
How was the experience?
(over)