Ann-Charlotte Carlqvist works every day as a communication strategist at MSB in Karlstad, but she is also part of the resource base, which is ready to pull out at short notice in the event of disasters.

Hear Ann-Charlotte Carlqvist talk about the tough assignment and the challenges in the clip.

- You may not know the language.

In this case, they spoke French and Creole.

It often becomes sign language, but it is surprising how well you still manage, says Ann-Charlotte Carlqvist.