Mahmood came to Sweden in 2015, but has been on the run for a total of nine years.

In July, the Swedish Migration Board decided that his wife and three children, aged 17, 15 and 9, had been granted a temporary residence permit in Afghanistan for family reunification.

Residence permits were sent to the Swedish Embassy in Pakistan, as this is where matters concerning residence permits are handled.

The uneasy situation has meant that the family has not been able to get there to obtain residence permits.

- We can not handle sensitive actions in any other way than that we know that they come to the person who should have them.

We followed the routines we have and could not when this document was sent predict this development in Afghanistan, says Annica Dahlqvist, press communicator at the Swedish Migration Board.

Went 10 hours to pick up residence permits

Mahmood therefore called the embassy and asked them to send back the residence permits to Vilhelmina, so that he could then send them to the family.

But instead, they have been lying at the Swedish Migration Agency in Stockholm since 17 August.

- We found out on Wednesday.

Then we went down as soon as we could by car to the Swedish Migration Board in Stockholm to be able to take photos of the residence permits and send them down to Kabul.

But it was too late, says Ulla Albinsson who went down with Mahmood.

The children and the mother must be on the so-called "Swedish list" and were told to show up at the Swedish embassy in Kabul.

Stopped at the airport

On Thursday, the family managed to get to the embassy and got on the bus to the airport.

But once at the airport, they were not allowed to enter - because they did not have paperwork to prove that they had the right to enter Sweden.

- When it comes to this evacuation, the Migration Board's task is the quota refugees.

In this matter, it is other actors who control.

We can not comment on these parts.

We understand that this is the situation is frustrating, but it is the Ministry of Foreign Affairs that is responsible for the evacuation of Swedish citizens and people with residence permits in Sweden, says Annica Dahlqvist.

Ulla and Mahmood have now taken photos of the temporary residence permits and hope that they will get in touch with the family to be able to send it down to them.

During Friday at lunch, the situation became even worse when the Ministry of Foreign Affairs announced that the evacuation had ended.

Mahmood has had a brief contact with his wife who is sitting in an apartment in Kabul.

- She is crying and needs help.

She is tired and sad.

I'm very worried and do not know what to do.

It is very dangerous in Afghanistan now, says Mahmood, who is very taken and has a hard time talking about what happened.

Mahmood has a threat against him in Afghanistan and because of this does not want to pose for a picture.