In order to save time and unnecessary travel for residents, the Madrid City Council
has digitized
citizens'
registration documents,
including them in a platform, the Data Intermediation, so that they are available to other public administrations. In this way, applicants will no longer have to go to or queue at the classic windows
to present the registry
or their family certificate to an official. They will be able to check it instantly at the
click
of a button
in the database of your computer.
This measure, which has just come into force, makes the Madrid City Council a pioneer by implementing it -as EL MUNDO has learned-, since it
saves bureaucracy when carrying out procedures such
as issuing the Health Card, passport or the identity document; when filling out applications such as those for
the Minimum Living Income or for places in residences or nursery schools
; or when requesting the non-contributory pension or files for the celebration of civil marriages.
"In 2020,
1,541,634 certificates
were issued
, mostly related to these procedures, steps that public administrations will be able to carry out from now on by consulting the Data Intermediation Platform, a figure that highlights the importance of the step that we have just finished. to implement ", explains Engracia Hidalgo, delegate of Finance and Personnel, who adds:" It will result in
greater speed up
and more legal certainty. "
Similarly, the Madrid City Council will soon join the
address change communication service
which, like the Data Intermediation Platform, is offered by the General State Administration.
This mechanism will allow citizens who change their address within the municipality of Madrid or register for the first time in the capital to request that their new address be notified
to other public administrations
in the same process
.
Less paperwork on Social Security
A way to lighten the bureaucratic burden in relation to processing a document in which the different administrations are interrelated. This will not be new in the field of the General Directorate of Traffic, the only body where this mechanism was already working. But it will be extended to more departments, such as the State Tax Administration Agency,
the General Directorate of the Police and Social Security
, among others, always depending on the procedure requested by the citizen.
These new applications are part of the project to modernize and digitize the municipal register that the City Council is undertaking. Until 2020 it was only possible to obtain the registration certificate in person or by ordinary mail, but in February of that year,
the automated certification was approved
and immediately when the application is made at the electronic headquarters of the Madrid Consistory, with identification Through electronic DNI, recognized electronic certificate or PIN code, and
without the need for an official signature.
The balance of the implementation of this measure has been positive.
While face-to-face service in 2020 fell by 16%, since that year
the number of
automated
certificates
downloaded directly from the electronic headquarters of the City Council by citizens who had an electronic identification system
has increased by 154%
, to complete 199,906 applications.
According to the criteria of The Trust Project
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