A security channel that contributes to reducing and detecting crimes

“Aman” communicates with individuals through 6 channels around the clock

A security service that maintains the confidentiality of the identity of the information provider.

From the source

Abu Dhabi Police stated that the "Aman" operator receives information about punishable acts through six channels of communication, and is not specialized in receiving criminal reports, pointing out that anyone who has a criminal report should go to the nearest police station.

She clarified that the information is confirmed or unconfirmed data of people who have done, do or will do an act punishable by law and used several means such as vehicles, weapons, explosives, drugs, social media, in a specific time and place.

She explained that the communication is to inform the competent authorities, whether the police or the prosecution, about the occurrence of a crime, and it is the right of any person against whom a crime has been committed or witnessed the occurrence of the crime, and it is an administrative procedure that entails the registration of a new lawsuit, noting that in the case of official reports, it is possible to go to the police stations Because it is the authority.

She pointed out that the "Aman" service is one of the most important Abu Dhabi Police initiatives that was launched in 2009, in order to enhance the societal role in maintaining a safe and stable society. Security, societal, traffic or other information that contributes to reducing and detecting crimes, and guarantees the confidentiality of the person providing the information. It also contributes to spreading awareness and increasing the level of security and safety in the country.

She pointed out that there are six channels to communicate with the service via phone (8002626), international call (009718002626), text messages (2828), the ADPolice smart application, the website www.adpolice.gov.ae/ar/aman, and e-mail. aman@adpolice.gov.ae.

The service seeks to achieve a set of goals, which are to contribute to raising the level of security and safety, achieving the priority of crime prevention and control, spreading awareness and increasing the level of security sense for members of society, promoting the concept of security responsibility as the responsibility of everyone, and providing a highly confidential and easy security channel for communicating information.

Abu Dhabi Police explained that individuals can submit information through this service on behalf of other people, pointing out that there are no fees for providing information, as the safety service is free and available to everyone.

With regard to maintaining the confidentiality of the identity of the information provider through the Aman service, Abu Dhabi Police confirmed that the Aman service ensures the confidentiality and identity of the information provider, noting that the information that the informant has can be submitted in Arabic, English, and Urdu.

On whether, through the Aman switch, direct measures are taken for information received from the public, the Abu Dhabi Police explained that the Aman switchboard receives information and transmits it to the competent authorities, for example, social issues are transferred to the Social Support Center. In response to whether it is possible to report emergency cases through the Aman service, Abu Dhabi Police confirmed that in emergency cases, people can communicate directly with the operating room on the number (999). She also indicated that it is not possible to submit a complaint or suggestion through the "Aman" service, as it has established this service to receive security information of its various classifications, and if you wish to submit a complaint or suggestion, you can communicate through other available channels. And whether a person can report the security information he has, knowing that he is not sure of its authenticity, the Abu Dhabi Police confirmed that he can provide the information he has, noting the sense of security among members of the community, which contributes to maintaining security and safety in the country.

Abu Dhabi Police explained that community members are the main motive in supporting the pillar of security and safety in the country, by providing information (security - societal - traffic - and others), which in turn contributes a great deal to maintaining the safety and cohesion of society, through their sustainable initiative. In providing the security authorities and decision-makers with valuable information to work hand in hand and according to a time frame to raise the level of preparedness and early sensing of the dangers to themselves and their families, in order to preserve them without any harm or harm that may befall them as a result of providing the information.

Addressing negative behaviors

Abu Dhabi Police called on the public not to hesitate to contact the “Aman Service” to report any security, societal or traffic information that would help prevent crimes before they occur and address all negative behaviors, stressing that the integration of police efforts in maintaining the security and safety of the community is not achieved. Except through joint cooperation and responsibility between the various sectors and members of society.

She stated that the "Aman" service deals with information with complete confidentiality and is passed with complete professionalism to the police departments, sections and stations, which in turn undertake the follow-up and the necessary action to deal with it.

Through the Aman service, they can provide security information related to fraud, extortion, begging, cybercrime, drugs and security information.

• “Aman” receives information from community members about acts punishable by law.

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