China News Service, Beijing, August 9th (Zhang Yilin) ​​On the 8th, the renovation project of the outpatient building in the Xidan district of Peking Union Medical College Hospital was completed and officially opened.

In the new building, the specialized centralized diagnosis and treatment model, centralized management of day medical center, one-stop comprehensive appointment service and the intimate service of "floor housekeeper" can make patients feel more quality and warmer medical services.

New outpatient building in Xidan District of Peking Union Medical College Hospital.

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New environment: rational layout and faster diversion

  According to Peking Union Medical College Hospital, the new outpatient building after the renovation of Xidan Hospital has 8 floors, 2 underground floors and 6 floors above ground, with a total of 8 floors, with a construction area of ​​18,600 square meters.

It is estimated that when the new outpatient building is officially put into operation, the daily outpatient capacity will reach 3,000, which will greatly improve the medical environment, enhance the medical experience, and expand the service radius.

  The lobby on the first floor of the new outpatient building was re-arranged.

The hall is equipped with cabinet service, pharmacy, patient reception center, self-service area, and self-service life service.

Patient services for non-medical links can be given priority on the first floor of the outpatient building.

  In response to the "congestion" problem of the straight elevators in the old outpatient building, the new outpatient building has added escalators and two sightseeing elevators to allow patients to be diverted more quickly and to reduce the concentration of people.

  The second floor is equipped with a comprehensive outpatient department, a special needs specialist clinic, and a blood collection department; the third floor is mainly a comprehensive outpatient department and a plastic and cosmetic surgery specialist outpatient department; the fourth floor is equipped with stomatology, breast surgery, etc.; on the fifth and sixth floors, Entered the centralized management day medical center.

The B1 floor of the two underground floors is for the radiology and nuclear medicine departments, and the B2 floor is the supply room.

  At present, the first floor of the new outpatient building has a cabinet window and pharmacy, the second floor of comprehensive outpatient and blood sampling, and the third floor of plastic and cosmetic surgery outpatient services, and other floors will be opened in batches.

Friendly service window for the elderly in Xidan District of Peking Union Medical College Hospital.

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New process: Exploring the mode of centralized diagnosis and treatment in specialties

  "Xiehe Special Medical Center" is the medical positioning of Xidan District.

The Xidan campus focuses on the development of specialties and concentrates efforts to create a cluster of superior specialties that patients need.

The outpatient department of breast surgery, plastic and cosmetic surgery, and stomatology have basically achieved specialized centralized diagnosis and treatment.

  The patient can complete all the medical procedures in one-stop from getting the number, seeing the doctor, checking, and then paying the fee, and seeing the doctor in one step.

New platform: the first centralized management day medical center

  According to reports, admission, treatment, examination, and surgical discharge can be completed within 24 hours. This is the "Concord Speed" of the first centralized management day medical center built by the hospital.

  The day medical center consists of a five-story day ward and a six-story anesthesia operating room in the new outpatient building.

The fifth floor mainly includes day ward, day chemotherapy, central venous catheter treatment room, etc., with 15 wards and 66 beds.

There are 10 day operating rooms on the sixth floor. The large-scale surgical equipment used is the most advanced domestically produced. It also has functions such as live operation and education.

  At present, the day medical center mainly treats patients in plastic and cosmetic surgery, gynecological endocrinology and reproductive center, breast surgery, and stomatology.

The day medical center has set up a one-stop hospital admission preparation center that integrates blood collection, admission payment, medical insurance settlement and other services. In the past, the hospital has been admitted to the hospital and then a series of inspections. Instead, the inspection is performed first, and the bed is reserved and then returned. Waiting at home.

It not only saves the patient's medical treatment cost, but also speeds up the bed turnover rate and improves the operation efficiency.

Self-service machine in the new outpatient building of Xidan District of Peking Union Medical College Hospital.

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New service: Comprehensive appointments make patients run less

  In the new outpatient building, there are 29 self-service kiosks distributed on each floor of the building, which can realize self-service services such as number collection, registration, payment, inquiry, and printing.

For elderly patients who are not familiar with the intelligent medical system, each floor also has a "comprehensive server" position, which is equivalent to a "floor steward", responsible for non-diagnosis and treatment tasks, such as guidance, consultation, and assistance.

  Centralized appointments for inspections are also a new initiative.

The newly renovated outpatient information system integrates examination and inspection appointments. One-stop comprehensive appointment services can be provided through the self-service kiosks and manual windows in the lobby on the first floor, "allowing patients to run only once."

  At the same time, the new outpatient building integrates medical insurance, medical records, and payment, and implements "one post with multiple functions" and "one window with multiple posts" through-the-counter services, reducing medical procedures and saving patients' time.

  In addition, there is an elderly-friendly service window on the first floor of the new outpatient building.

The self-service life service area provides patients with convenient services such as shared wheelchairs, shared power banks, and self-service vending machines.

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