Customers are encouraged to take advantage of digital services
The Ministry of the Interior receives traffic reports with the push of a button from the phone
The Ministry of Interior's digital services are designed according to the latest technologies.
From the source
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The Ministry of Interior stated that it has provided the service of opening traffic reports through its smart application, among the many smart services it provides. , then enter the notification data and attachments, if any, and finally submit the application.
She stated that the service allows opening the traffic report in the traffic system and the unified criminal system, and taking all measures, and it can be submitted around the clock through the smart application.
The Ministry of Interior called on customers to take advantage of its smart services in the various police sectors, by conducting all transactions through the smart application and the website, due to the speed, ease and safety of these services.
She stated that the smart application of the Ministry of Interior provides customers with more than 26 traffic services, which can be accomplished through their mobile phones without the need to go to customer service centers, including opening a traffic file, which can be accomplished in simple steps by entering the required data, attaching the required documents and then sending the request Then the customer receives a text message showing the order number to follow up later.
The Ministry of Interior confirmed that its digital services were designed according to the best modern technologies and innovative applications in order to automate government work, leading to the completion of the stages of digital transformation programmes.
Through its accounts on social networking sites, it launched the "My Digital Services" initiative as part of the UAE's continuous digital initiatives with the aim of encouraging the public to use smart services, spread continuous awareness of digital services, and raise the percentage of using digital channels to benefit from the benefits offered by these services, aiming to complete paperless transactions. Providing secure payment methods, saving effort and cost, from anywhere and at any time.
It is worth noting that at the end of last year, the Ministry of Interior launched the second phase of the smart services activated in partnership with the judicial authorities, as it provided a package of smart services aimed at reducing the customer's journey and enhancing and facilitating government procedures through smart linking between the joint entities.
The approved list of services included 49 various services that can be used through smart applications and technical systems, without the need to visit customer happiness centers and in a manner consistent with green applications and environmental safety.
A package of electronic services has been approved for the new system between the Ministry of Interior, public prosecutions and judicial authorities, including the services of receiving communications, sending the verdicts of judgments, arrest and summons orders, banning travel, stopping the search, postponing the execution of the penalty, destroying seizures, inquiring about cases, their parties, criminal status, and requests Visiting guests, remote investigation.
26 traffic services provided by the smart application of the Ministry of Interior to customers.
49 different services that can be used through smart applications and technical systems.
4 steps
■ service selection.
■ Locate the accident on the map.
■ Enter the communication data and attachments, if any.
■ Submit an application.
• The service allows opening the report in the unified traffic and criminal system.
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