Local innovations promote "micro-governance" vigorously
Aiming at small units to gather great safety
□ Our reporter Dong Fanchao and Bao Jing
"In the past, there was sewage everywhere, electric wires were randomly connected, cooking, heating, coal burning, pollution, and hidden dangers. Now the roads are clean, the electric wires are in the ground, the natural gas and heating are all connected to the home, and the living environment is better than before. It's a world of difference." Xu Ming, a villager in Xijie Village, Shuozhou City, Shanxi Province, said happily about the new changes in the community.
Facing the people’s expectations and voices for improving the living environment and public security environment, Shuozhou has aimed at the pain points and congestion points in the governance of old communities in recent years, and guided residents to form "micro-organizations" and carry out "micro-organizations" on the basis of improving the quality of old communities. "Micro-service" and "micro-management" are implemented, and "micro-governance" activities such as streets, communities, industries, and units are comprehensively carried out.
Since the beginning of this year, a total of 237 public security issues have been investigated and rectified.
The old communities are rejuvenated with new vitality, and the "micro governance" has greatly changed the appearance of the villages.
Since the Central Politics and Law Commission launched the pilot work for the modernization of social governance across the country in December 2019, various localities and departments have targeted small units, taking the fundamental interests of the majority of the people as the coordinate of action, and pushing the focus of social governance to shift down, power sinking, and service. We will continue to improve the ability of precise and refined service management in urban and rural communities.
Based on the microcosmic cohesion, safety and synergy
Husbands and wives often quarrel with each other and deduct 6 points. Neighbors can’t help but deduct 2 points... This is the scoring rules for “Legal Family Demonstration Households” in Xuancheng City, Anhui Province. It is formulated from eight aspects: compliance and law-abiding, family harmony, and rights protection in accordance with the law. "Deduction items", according to the "six no" standard, implement a one-vote veto.
"Family is the cell of society, and the most basic and effective carrier for grassroots governance by law. To enhance the concept of the rule of law for the whole people, we need to start with the family." The relevant person in charge of the Xuancheng City Justice Bureau said that Xuancheng is guided by the modern concept of urban social governance. , To create a "Family Ruled by Law" cultivation project brand, effectively improving the pertinence and effectiveness of the construction of a society ruled by law.
It is not easy to become a "legal family", and it is not easy to do it once and for all.
According to reports, Xuancheng City, in accordance with the principle of territoriality, organizes a review every two years by counties and municipalities. Resident family members who have committed crimes during the year are dealt with in accordance with the law, and those that do not meet the "rule of law family" standard after the public’s review will be cancelled. "Family ruled by law" qualifications.
“According to the incentive mechanism, families under the rule of law can establish credit files for families under the rule of law and enjoy family loans under the rule of law. Real rule of law dividends.” According to the relevant person in charge of Xuancheng City Justice Bureau, Xuancheng City combines the construction of a family under the rule of law with grassroots social governance, and encourages family members under the rule of law to be enriched in the ranks of "lawful people" and "rule of law leaders" to assist Carry out publicity and education on the rule of law in villages to resolve conflicts and disputes at the grassroots level.
At present, the number of criminal cases and public safety accidents in the city has been declining year by year, and the people's sense of security and satisfaction has increased year by year.
In the practice of promoting the modernization of social governance in the city, all localities and departments have based on the micro, united safety and joint efforts, achieved obvious results in guiding residents to participate in the governance of small public affairs around them, and wrote major articles serving the people's livelihood with "micro governance".
Daqing City, Heilongjiang Province, on the basis of the city’s grid management, promotes the construction of "Colorful Volunteer Service" and other characteristic community brands, and innovatively establishes a "Colorful Volunteer Service Team"-red, orange, yellow, green, blue, blue, and purple. A patrol team recruited retired residents of the jurisdiction to conduct public security patrols, check the safety of fitness equipment in the square and children's amusement facilities, investigate road damage, monitor key mentally ill people and other special populations, and investigate and feedback more than 80 problems.
In Jiangsu, Hunan, Jiangxi and other places, starting from the front and back of the house, starting with the small things around you, implementing micro-renewal of communities, micro-reconstruction of landscapes, and micro-topic discussions, etc., to play a demonstrative effect from point to point.
Zhejiang, Shandong, Henan and other places focus on small, emergency, and refugee livelihood projects, aiming at the problems of blockages and pain points in the lives of community residents, and strive to eliminate blind spots and blind spots in the management of government departments.
Ask for "embroidery kung fu" for civilian use
There were 158,835 “speaking things” and 155,055 “solving problems”. The department response rate was 100%, the resolution rate was 97.6%, and the satisfaction rate was 97.8%.
This is a dazzling report card made by the Political and Legal Committee of the Langfang Municipal Party Committee of Hebei Province since April 2020 when it launched the construction of the working mechanism of "the masses say things and cadres solve problems".
This mechanism relies on the work platform of the Comprehensive Governance Center to implement the "questions and needs from the people" in detail, extensively collect the residents' "micro wishes", and form a complete closed loop of work through the platform to supervise, solve problems, feedback results, and evaluate the people. The masses' appeals should be accepted by one door and solved through one-stop solution.
In terms of "speaking things", online and offline are combined.
Wechat mini programs, mobile apps, and hotlines were opened online, 121 township (towns, sub-districts) talk stations, 3,420 village (community) talk sites, and 6,300 talk boxes were established offline, all of which were organized by township, village and street officials , Grid staff accept the demands of the masses anytime and anywhere, opening both an "online store" and a "physical store".
In the "problem solving", horizontal and vertical linkage.
Involving county-level departments upwards, the county-level departments should respond to matters that do not belong to the township level; extend down to villages (communities), and use nearly 6,000 grid members and more than 40,000 grid assistants to be familiar and familiar , The situation is familiar with the advantage, the use of village rules and people's agreement to solve a large number of small disputes, small problems at home.
Since the launch of the platform, the number of followers in the city has reached 1.1 million, which has become a "heart-to-heart bridge" between the party committee, the government and the masses.
In 2020, the volume of letters and visits in the city will drop by more than 80% year-on-year, and the volume of lawsuits will drop by more than 10% year-on-year.
In the Guangxi Zhuang Autonomous Region, the Political and Legal Committee of the Beihai Municipal Party Committee promoted the construction of "comprehensive governance center + informatization + gridization", introduced and promoted the "Weilianxin" mini program as a convenient small platform to serve the masses and encourage the masses to participate in social governance, and set up village communities Sections such as introduction, village (community) affairs disclosure, residents' discussion, safety questionnaires, etc., make it convenient for the masses to report conflicts and disputes, hidden dangers to public security and other worries that occur to themselves and their surroundings to "Wei Lianxin", and seek grid members , Village (community) neighborhood committees and government departments help.
The Political and Legal Committee of the Jiaxing Municipal Committee of Zhejiang Province, through the construction of the "Weijiayuan" platform, created a "sensor" for social conditions and public opinion, and unblocked channels for the expression of appeals of the masses.
Up to now, more than 680,000 people’s problems have been responded to and resolved in a timely manner, more than 90% of which have been effectively resolved at the village (community) and grid level.
Since the beginning of this year, 244 village (community) residents have conducted many discussions on topics such as community waste classification, cultural and sports activities, and community construction, and provided 373 opinions and suggestions to the community, forming a community public affairs consultation mechanism with grassroots democracy at the core, and realizing "Business" brings "governance".
During the interview, the reporter learned that from the government's "side dishes" to the people's "ordering", the "micro-governance" approach to the people not only efficiently solves people's livelihood issues, but also increasingly becomes the main carrier for broadening the channels for public counselors.
Extend and promote the "password" of co-governance
Like other modern cities, Xiamen City, Fujian Province, which has an urbanization rate of 90% of its permanent population and 374 urban communities, has also faced the “urban disease” of the defamiliarization of neighboring relations. The community cannot sink, and there are a lot of conflicts between the property, the property committee, and the residents.
In order to resolve this problem, in recent years, Xiamen City has upheld the idea that distant relatives are inferior to neighbors, starting from strengthening organizational construction, establishing community party branches in accordance with the principle of "one community, one department", establishing corridor party groups in the community, and extending the establishment of party leaders and party members. The central households form a community party building pattern of "Community Party Branch-Corridor Party Group-Party Member Manager (Central) Household".
At present, the city has established more than 1,400 community party branches, achieving organization coverage of 90% and work coverage of 100%.
On the basis of fully summarizing and refining Xiamen’s experience, the Fujian Provincial Committee of Political and Legal Affairs promoted the “near neighbor” model throughout the province, built more than 2,900 community party and mass service centers, and built or upgraded more than 3,600 community party and mass service rooms (stations).
Dispatch 345,000 serving party members to the residential community to report, and participate in service of 371,300 person-times; implement two-way communication, assessment, motivation, and evaluation between the unit and the party organization of the community and community for the dispatched party members. The important basis for promotion, promotion, and annual assessment has enabled the incumbent party members to not only "personally" but also "heart-felt", and complete the transformation from indifferent "neighborhood" to warm "neighborhood".
At the beginning of 2020, the new crown pneumonia epidemic swept across the land of Jingchu, Hubei Wuhan urgently upgraded the local community governance grid system "Wuhan·Wei Neighbourhood", and provided the public with services such as "pneumonia self-examination report" and "appointment psychological counseling". The fight against the epidemic has provided effective assistance.
Relying on the platform, the Political and Legal Committee of the Wuhan Municipal Party Committee integrates the police, doctors, lawyers, party members, two representatives and one committee member, property and social organization volunteers and other co-governance forces into the community, further expands the coverage of services, and improves the public’s reflection of contradictions and the grassroots resolution of contradictions. Convenient channels.
The complementary advantages between departments and the revitalization of resources are radiating and extending, and the "concentric circles" of co-governance where everyone is responsible, everyone is responsible, and everyone enjoys is gradually taking shape.
One branch and one leaf always affect the people's livelihood, bit by bit.
At present, all localities and departments adhere to system thinking, innovate to promote "micro-governance", open up "micro-circulation" in the city area, strive to achieve diversification of community governance bodies, refinement of community governance methods, and wisdom of community governance, and strive to build co-construction, co-governance and sharing The new pattern of urban grassroots governance.