The rise of the "old version" APP, speeding up the aging-adaptive transformation, and the elderly speeding up——

  Enjoy smart life into the digital age

  The age of intelligence is accelerating the embrace of the elderly.

  On June 10, Alipay launched the "Elder Mode", the page fonts became larger, and the application items were streamlined.

  On June 29th, three smart terminal ageing group standards were released...

  More than a month ago, on May 31, the Political Bureau of the CPC Central Committee held a meeting.

The meeting emphasized to accelerate the construction of an elderly care service system and a health support system that coordinated home and community institutions and combines medical care and health care, develop the aging industry, and promote the transformation and upgrading of aging in all fields and industries.

  Recently, various localities and industries have innovated methods to apply more new technologies and new mechanisms to the transformation and upgrading of aging, so that the elderly can better enjoy the convenience and fun of the digital age.

Giving birth to a large number of "black technologies" suitable for the elderly

  The results of the seventh national census showed that there were more than 260 million people aged 60 and over, accounting for 18.7% of the total population.

The huge group of elderly people has huge market demand, which has given birth to a large number of technology products suitable for the elderly.

  June 9-11, 2021 Shanghai Elderly Care, Assistive Devices and Rehabilitation Medical Expo will be held.

A large number of "black technologies" suitable for the elderly, such as split wheelchair beds, emergency pagers, and portable health follow-up kits, were unveiled.

  Urinary care robots are the gospel for disabled elderly people.

The nursing robot is composed of a closed bag, two pipes, an induction line and a processor.

When the elderly urinate and defecate, the instrument automatically senses, immediately draws the feces and stores them in the dirt bucket. After the feces are finished, the warm water rinse and warm air drying functions will be activated.

The whole process runs intelligently and fully automatically, without the need for operation by nursing staff.

  The smart nursing system makes the elderly living alone feel safer.

It uses lidar, cloud computing, and big data technology to automatically detect and alert the elderly for risk behaviors such as falls.

A small black round box is installed on the top of the bedroom or living room, which can watch the elderly in the room 24 hours a day.

About 15 seconds after the old man falls, the backstage management platform will send an alert to the old man's relatives and friends.

  On June 9, at the 2021 Shanghai International Elderly Service Industry Summit, Zhu Qinhao, director of the Shanghai Municipal Civil Affairs Bureau, stated that smart elderly care should shift from focusing on hardware to focusing more on technology application scenarios, paying more attention to the service experience of the elderly, and introducing high-tech. Suitable for old age.

  Dang Junwu, deputy director of the China Center for Research on Aging, believes that “the elderly are slow to accept new technologies, but once they form consumption habits, they have strong user stickiness. The integration of the Internet economy and the aging economy will definitely give birth to many new economies. Format."

  When a large number of products suitable for the elderly are gathered together, a smart elderly care community is formed.

In the smart elderly care community, new technologies such as big data, cloud computing, and artificial intelligence have constructed application scenarios that take care of the elderly, and elderly care is gradually becoming "enjoying the old."

  Early in the morning on May 7, Aunt Chen from Chongqing City suddenly felt dizzy, lost her feet and fell to the ground.

When she fell, she pulled the red rope by the wall.

  A few minutes later, the community security staff and the housekeeper arrived at Aunt Chen's house.

After checking the scene, they contacted the comprehensive outpatient medical staff supporting the community.

Subsequently, the medical staff used a wheelchair to take Aunt Chen to the outpatient department for examination and treatment.

Due to the timely handling, Aunt Chen finally turned the crisis into peace.

  Aunt Chen lives in the China Railway Renzhi Health City in Bishan District, Chongqing, which is a smart elderly care community.

The rope pulled down by Aunt Chen is called "emergency call pull rope".

"We have set up emergency call pull cords at the entrances and exits of the community, public activity rooms, bedrooms, living rooms, balconies, bathrooms, toilets and other important locations in the residents' homes, and connected them with our self-developed smart health pension cloud platform. "The relevant person in charge of China Railway Renzhi Health City introduced.

  After the rope was pulled down, the cloud platform immediately locked the information and location of the caller.

At the same time, the personnel on duty in Central Control arranged for the nearest security personnel, building housekeepers and medical personnel to rush to the scene for rescue.

  Not only that, the cloud platform has also opened up various service systems in the community and established electronic health records for the elderly.

When the medical staff sent Aunt Chen to the clinic, the outpatient doctor immediately called up Aunt Chen’s health file: there was a history of high blood pressure and gastric bleeding, and the blood sugar was high recently... Combined with the file, the doctor made arrangements after further inquiring about Aunt Chen’s current situation. Corresponding inspections were performed and the symptoms were treated.

  In Vanke Suiyuan in Fangshan, Beijing, old people just enjoy a comfortable time, and all the troubles in life are given to the "smart brain" V-Care smart care platform.

  The "smart brain" includes 165 service items in four major service modules: medical care, catering, entertainment, and real estate.

The "smart brain" can often detect the physical and psychological disturbances of the elderly.

What foods the elderly like to eat and which activities they like to participate in, the "smart brain" will record this information.

  At the beginning of last year, according to the requirements of epidemic prevention and control, Grandma Yang, who returned to Suiyuan from other places, had to be quarantined and observed for 14 days.

After the observation period, "Smart Brain" discovered the abnormality of Grandma Yang through data analysis: the dining time became irregular, and sometimes she didn't go to the restaurant at all, just took a few mouthfuls in the room, and rarely went out to chat with everyone.

  The housekeeper immediately communicated with Grandma Yang. It turned out that her mood fluctuated during the isolation observation.

The housekeepers immediately provided psychological counseling to Grandma Yang.

Knowing that she was good at dancing when she was young, the folk dance club immediately sent her an invitation letter.

Nowadays, she is not only a member of the folk dance club, but also learns Hulusi with great interest.

The "digital divide" is closing

  The latest issue of the "Statistical Report on China's Internet Development Status" released by the China Internet Network Information Center shows that the proportion of Internet users aged 60 and over in China is 11.2%. The growth of Internet users has changed from youth to underage and elderly people. The trend is becoming increasingly clear.

"Silver-haired people" have accelerated their access to the Internet, and many Internet apps have launched the "Elderly Edition" in due course to help the elderly bridge the "digital divide".

  Recently, Baidu's "Big Character Edition" APP was launched. In addition to expanding the font size to adapt to the habits of the elderly, it also opened a "Treasure Box" area in the bottom toolbar.

"Treasure Box" includes various practical daily services such as "knowing all things", "voice search", "leisure and entertainment", "bringing children" and "convenience in life".

Take the "Bring Children" service as an example. It includes functions such as "listen to nursery rhymes," "verbal arithmetic correction", and "literacy" to facilitate the elderly to help their children learn.

  "The font is big enough and it's easy to operate." On June 10, Aunt Liu completed the business with mobile banking for the first time under the guidance of the staff of the Henan Branch of the Bank of Communications.

Aunt Liu operates the "caring version" of Bank of Communications' mobile banking.

In response to the needs of the elderly, the "Care Version" homepage streamlined the number of icons, and only retained the business portals of "account inquiry", "transfer", and "financial management" commonly used by the elderly.

  Recently, the "Fujian Resident Pension Insurance" WeChat Mini Program has launched the "Elderly Model".

In this mode, in addition to the larger font size, the system will also play voice prompts to guide the elderly to handle business by themselves.

  On July 1, the Zhejiang Provincial Health and Health Commission announced that all residents 60 years of age and above, open the "Zheli Office" APP and enter the appointment registration interface, and the "Care Edition" interface will be recommended.

The "Care Edition" interface gives priority to displaying the hospitals that the user has recently made appointments. The process of entering the verification code is also removed, and a registered appointment can be completed with 4 clicks as soon as possible.

  There are also apps that associate the elderly with their children, relatives and friends, enabling children, relatives and friends to call services for the elderly, make online payments, and solve problems.

  A netizen recently posted about his own experience: After dinner in the evening, my dad has not yet returned home, and there is no response when he calls or sends WeChat.

The family was in desperation, and the whole family was ready to find out. I had a clever idea and immediately turned on the "Remote Guardian" of my mobile phone. The distance between my father and me was only 25 meters. It turned out that he was fascinated by playing cards at a neighbor’s house and didn’t listen. The phone rings.

  "Remote Guardian" is a function specially developed for the elderly in OPPO mobile phones.

Children can check the location of their parents in real time in the "Remote Guardian" APP and set a guard range for them.

If the parent goes out of this range, the child will be reminded as soon as possible.

  According to industry insiders, the rise of the "aged version" APP is not only due to market demand, but also related to policy factors.

  In November 2020, the General Office of the State Council issued the "Implementation Plan on Effectively Solving the Difficulties of the Elderly in Using Intelligent Technology", which proposed: "Under the guidance of policies and the joint efforts of the whole society, we must effectively solve the problems encountered by the elderly in the use of intelligent technology. Difficulties, so that the majority of elderly people can better adapt to and integrate into the smart society."

  In December 2020, the Ministry of Industry and Information Technology issued the "Special Action Plan for Internet Application Adaptation and Accessibility Improvement" and decided to organize a one-year special action for Internet application adaptation and accessibility improvement starting from January 2021. .

The "Plan" clearly stated: "For the elderly, launch more products with features such as large fonts, large icons, and high-contrast text. Encourage more companies to introduce simple and easy-to-operate interface modes to achieve one-key operation and text Various barrier-free functions such as input prompts. Improve dialect recognition ability to facilitate the use of smart devices by elderly people who do not speak Mandarin."

  On June 29, the Telecommunications Terminal Industry Association, the China Electronics Video Industry Association, and China Academy of Information and Communications Technology jointly issued the "Technical Requirements for Suitable Aging of Mobile Terminals", "Test Methods for Suitable Aging of Mobile Terminals" and "Design Techniques for Suitable Aging of Smart TVs" The "Requirements" three group standards focus on solving some of the difficulties that elderly people encounter in the process of using smart terminal products such as mobile phones, tablet computers, and smart TVs.

The promulgation of the aging standard not only provides a design direction for future mobile terminal products, but also establishes a system and guidelines for the development of the entire industry chain.

According to Qiao Yueshan, Director of the Department of Electronic Information of the Ministry of Industry and Information Technology, “In the next step, the Ministry of Industry and Information Technology will continue to do a good job in the ageing of smart terminals, research and formulate an evaluation system for the ageing level of smart terminal products, and continue to enrich the types of smart terminals that are age-friendly.”

"Acceleration" for aging transformation

  The family environment is an important space carrier for the home life of the elderly, and its appropriate degree of aging is directly related to the health and quality of life of the elderly.

Recently, many parts of the country have accelerated the transformation of elderly families to adapt to aging.

  In Zhenhai District, Ningbo City, Zhejiang Province, since April this year, many elderly homes have successively installed the "three-piece smart elderly care"-smart smoke detection system, one-button alarm system and voice monitoring system.

  In the past few days, the staff of Zongpuqiao Community, Zhaobaoshan Street, Zhenhai District, have been a little busy.

They first came to Grandma Shao's house in the Ginkgo community. Grandma Shao is 90 years old this year. She is still healthy and able to take care of herself. However, her daughter is not with the elderly and often worried about the safety of the elderly.

The staff installed a voice monitoring system in the living room of Grandma Shao's house, so that the daughter can understand the living conditions of the elderly in real time through the monitoring system.

  Afterwards, the staff went to the home of another elderly white grandmother living alone in the community.

The staff installed a one-button alarm system in her bedroom and bathroom.

In case of emergencies, the elderly can press the alarm, and the background system will get in touch with their children as soon as possible.

At the same time, if the system detects that the elderly has not moved for more than 20 hours, it will automatically alarm.

"I fell at home last year, and now I am still afraid of it. With this alarm, I feel more at ease." Grandma White said.

  Sun Wei, Secretary of the Party Committee of the Zongpuqiao Community, said: “We use the Ginkgo community as a pilot and adopt an embedded intelligent digital pension model for the elderly living alone. The elderly can choose to install several items in the "three-piece" according to their needs. In the future, we will rely on the community micro-brain platform to gradually promote the application of modules such as smart meters, smart door sensors, historical activity track queries, and cross-border alarms."

  Just as important as the ageing of homes is the ageing of public services.

At present, various regions are exploring services suitable for aging, and there are more and more elderly window and door-to-door services.

  The Ruzhou Citizen’s Home in Pingdingshan City, Henan Province has set up a “Service Zone for the Elderly”, arranging full-time staff, mainly for 22 high-frequency matters such as the old-age preferential treatment card, medical insurance reimbursement, social security certification, and real estate processing, etc. Provide consultation and answer, guide assistance, assist self-service and other services.

  The “Elderly Priority Window” has been opened in the Guangzhou Municipal Affairs Service Hall of Guangdong Province, which implements the priority call for the elderly, and assigns special personnel to provide full-time escort services for the elderly, guides and assists the elderly in obtaining numbers and queuing, assisting them in filling out application forms and using various services. Such self-service facilities, etc., can also provide full assistance, agency and other assistance services when necessary.

  In mid-June, Mr. Wu, who lives in Hohhot, Inner Mongolia Autonomous Region, was about to transfer a house, but he was 92 years old and had difficulty moving.

Therefore, Mr. Wu's daughter contacted the Municipal Real Estate Registration Center and made an appointment for his father's door-to-door service.

  Five days later, the person in charge of the Hohhot Real Estate Registration Center led the accepting staff and went to the door to handle the transfer registration for Mr. Wu.

Under the guidance of the staff, the old man pressed his handprint on the application form and left image data.

"The door-to-door service is so caring, it is really for the people!" After finishing the business, the old man expressed his gratitude.

According to the person in charge of the Hohhot Real Estate Registration Center, elderly people have limited mobility. If they are unable to attend the real estate registration business, they can make an appointment for free on-site service.

  Yuan Xin, vice president of the Chinese Demographic Society, believes that in response to the aging of the population, it is necessary to strengthen the construction of the elderly care service system, which includes the construction of the health service system for the elderly, as well as the construction of a system that combines homes, communities, institutions, and health care. Including the construction of an aging-adaptive environment and an aging-adaptive policy system for the entire society.

  Reporter: Pan Xutao