China News Service, June 30. China National Railway Group Co., Ltd. (hereinafter referred to as "China Railway Group") disclosed that on July 1, the 2021 railway summer transport officially kicked off and ended on August 31, a total of 62 days.

During the summer transportation period, the national railways are expected to send 750 million passengers, which is basically the same as in 2019. It is expected to send nearly 14 million passengers on peak days.

Data map: Passengers are preparing to take a high-speed train.

Image source: Visual China

　　According to the person in charge of the Transportation Department of China Railway Group, there is a strong demand for summer students, family visits, tourism and other travel. The railway department adheres to the demand of passengers, makes full use of 12306 big data analysis to grasp the rules of passenger flow, and accurately implements "one map per day" to continue optimization Supply of passenger transport products, continuously improve service quality, and strive to make the travel experience of passengers better.

　　One is to accurately increase the supply of transportation capacity.

On the basis of the basic train operation diagram, focusing on the summer travel demand, 100 temporary passenger trains across the railway bureau from Yichang east to Shanghai Hongqiao, Xi'an north to Qingdao west are added, and Jinan west to Hunchun and Changsha south to Shanghai Hongqiao are extended. , Guiyang North to Wuhan and other 7 passenger train operating sections.

According to the "Railway 12306" ticket pre-sale and standby ticket purchase situation, the transportation capacity was increased accurately and flexibly, and passenger trains were opened in popular directions and routes in a timely manner to dynamically meet passenger demand.

Give full play to the advantages of high-speed rail network operation, and arrange multiple trains of EMUs to operate.

Increase the operation of general-speed passenger trains and improve the efficiency of vehicle utilization. For trains operating between major cities, especially trains entering Beijing, Shanghai, and Guangzhou, they will be added with vehicles and fully loaded, so as to effectively increase passenger seats.

Persist in running a slow train for public welfare to serve the people of the old and young in the border areas to travel.

　　The second is to continuously improve service quality.

Conscientiously implement basic services such as bedware, environmental sanitation, and catering supply, and vigorously advocate attentive service and personalized service to further improve service quality.

In response to the increasing number of child passengers during summer vacations, we will strengthen the use of nursing rooms and children’s entertainment facilities, and earnestly care for children’s travel.

Strengthen the reservation services for key passengers such as the elderly, sick, disabled, and pregnant, enrich the service content, and provide full-process assistance and guidance.

Maintain traditional service channels such as manual services and cash ticket purchases to ensure smooth travel of the elderly and people offline.

Continue to optimize business passenger services, and provide services such as dedicated security check channels, dedicated waiting areas, and designated personnel to guide entry and exit.

In response to emergencies affecting train delays, strengthen external information release and passenger-oriented information services.

　　The third is to ensure the safety and smooth flow of railway transportation during the flood season.

Adhere to the safety of high-speed rail and passenger trains as the top priority, strictly implement the system of guarding during the flood season and monitoring in the rain in key flood control locations, and adopt measures such as night operation to daytime operation, speed limit, and suspension of passenger trains operating in some mountainous areas, and implement active avoidance measures. risk.

Strengthen the work of safety inspections at stations and vehicles, organization of boarding and landing, emergency relief, and public security management to ensure safe and orderly travel of passengers.

　　The fourth is to strictly implement epidemic prevention and control measures.

Persist in the normalization of epidemic prevention and control, make overall arrangements for the prevention and control of station and train epidemics and railway summer transportation services, strictly implement various epidemic prevention measures such as station and train temperature measurement, ventilation and disinfection, and guide passengers to strengthen their own protection and create healthy and safe travel surroundings.

　　The railway department reminds that the summer passenger flow is relatively concentrated. Please plan your itinerary and purchase tickets in advance, pay attention to heatstroke prevention and cool down during the journey, and have a pleasant journey.