It looks like an ordinary white van, but it is the country's first mobile support hotline.

In the rear space, the van is furnished as a cozy conversation room with sofas, pillows and curtains.

During the women's shelter in Ystad, they have been contacted by more desperate people seeking help during the pandemic.

- Perpetrators isolate the person they are using violence against and the pandemic automatically became an isolation and the situation at home becomes much worse than when there was a breathing space such as work or the children could go to school.

The control will be total during the pandemic, says Susanna Udvardi at Freezonen in Ystad.

Get help closer to home

Isolated women have become even more isolated during the pandemic.

And it has been more difficult for them to get to the Freezone's premises in central Ystad.

For the past two years, the van has been driving out to places where women can get help closer to home.

In 2020, 21 meetings were held with vulnerable women in the car, the year before there were 12 women.

The car is often parked outside grocery stores and the women receive support calls in the soundproofed room.

- You do not contact a women's shelter just to talk when there are such difficult times.

You contact us when it is really serious - you need to escape, you need to know how should I do ?, says Susanna Udvardi.

Always supervise the car

The van has driven all over Skåne but is mostly used in Simrishamn, Ystad, Sjöbo, Tomellilla and Skurup.

When the van drives out, there are always two people in the car.

One takes care of the conversation while the other supervises the car and checks so that the woman is not persecuted.