«Dubai Roads»: vehicle certificates and payment of fines are completely electronic

The Roads and Transport Authority in Dubai has announced that it will transfer the full completion of a number of vehicle licensing certificates and fines payment services to smart and electronic channels, and stop their completion in customer happiness centers and service providers as of June 13.

The Director of Vehicle Licensing Department at the RTA Licensing Agency, Jamal Hashem Al-Sada, said that customers will be able to complete vehicle certificates through the RTA website www.rta.ae, and through the smart Dubai Drive application, and the self-service device (smart kiosk), in addition to the Call the toll-free number 8009090 for the authority's call center.

He pointed out that the authority has a plan to transfer a number of other licensing services to smart and electronic channels, during the current year, including the services of a vehicle possession certificate and a certificate of exporting a vehicle outside the country.

He added that the smart and electronic transformation system that the authority is pursuing comes in response to the government's directives in the paperless transformation of government services, as these efforts are in the framework of strengthening government directions in making Dubai the smartest and happiest city in the world.

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