Similar service centers already exist at Norrland University Hospital in Umeå and Lycksele Hospital.

According to Joel Backman, who is department manager for staffing service and patient service, this is done to simplify the care visit. 

- It is often difficult to find the right one at the hospital, but now we can better help to guide the right way.

By staffing up the counter, we also avoid bottlenecks that risk occurring in individual waiting rooms at the receptions.

Our goal is for patients to get help quickly, says Joel Backman in a press release. 

Another consequence one hopes for is that the staff at the reception will have more time for other tasks than receiving payment for care visits. 

The clinics that are affected in the first stage are the pediatric clinic, the ear-nose-throat clinic, the lab, the medicine clinic, the house clinic, the hearing center (week 21) and the speech therapist (week 21).