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Dresden (dpa / sn) - The people in Saxony are increasingly resorting to online offers when it comes to health issues.

In the corona pandemic, the digital offers were used more often than before, the health insurance company DAK-Gesundheit announced on Wednesday as the result of a survey among 1007 women and men.

Internet research, online courses and health insurance services in particular were used more frequently.

On the other hand, video consultation hours remained the exception, although there is now significantly more interest than offers.

"The Corona crisis has given digitization an enormous boost in many health areas," said DAK CEO Andreas Storm. While before the pandemic around a quarter of the people in Saxony regularly or occasionally looked for information on internet portals, it is now half. Issues with the health insurance company currently deal with 35 percent of those surveyed digitally - four percentage points more than in the time before the crisis. From now on two out of three Saxons want to use this service.

In contrast, only seven percent of those surveyed had been in contact with a doctor or psychotherapy at least once via video chat since the beginning of the pandemic.

The over 60-year-old generation uses this opportunity just as often as the under 30-year-olds.

It is true that the number of billed video consultation hours at the DAK in Saxony has exploded compared to the fourth quarter of 2019 to the second quarter of 2020.

But video consultation hours were apparently still the exception in the entire population, it said.

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The study provides valuable information on how different the need to promote digital health literacy is, said Storm.

"On this basis, we can develop tailor-made offers for people in order to make them fit for the digital change in the healthcare sector."

DAK-Gesundheit will be offering its insured persons digital learning courses from the summer.

They can get to know selected digital applications and practice their use under professional guidance.

© dpa-infocom, dpa: 210421-99-289362 / 2