China News Service, March 17th. According to the official WeChat account of the Ministry of Culture and Tourism, in order to promote the high-quality development of the tourism industry, regulate the operation order of the tourism market, and in-depth rectification of outstanding issues such as "unreasonable low-cost travel" in the tourism market, culture and tourism The Ministry has recently deployed a special rectification action for operating travel agency business without permission, requiring local cultural and tourism administrative departments and cultural market comprehensive law enforcement agencies to focus on inspections of packaged tourism products in various marketing activities such as insurance and health products, especially those in China. Packaged tourism products for the elderly as the main target group.
This special rectification action aims to protect the legitimate rights and interests of tourists and create a fair competition environment in the tourism market. It will focus on rectifying two types of illegal and illegal business activities: first, in the name of free travel, shopping (members) giving tours, travel gifts, etc. Or use clubs, health and wellness activities, etc. to attract tourists, operating travel agency business without permission, illegal and illegal business operations; second, conduct illegal business operations such as soliciting tourists and other travel agency business through the Internet without permission.
The Ministry of Culture and Tourism requires cultural and tourism administrative departments and cultural market comprehensive law enforcement agencies to focus on inspections of packaged tourism products in various marketing activities such as insurance and health products, especially packaged tourism products with middle-aged and elderly as the main target group .
Strengthen law enforcement in the online travel market, focusing on investigating and punishing illegal and illegal operations of travel agency business through Internet promotion and official account marketing without permission.
Strengthen law enforcement inspections on tourist teams and local agencies, and implement key law enforcement on tourist teams in tourist distribution centers and major scenic spots.
In the process of law enforcement inspection, if it is found to be suspected of violating laws and regulations in the fields of consumer rights protection, anti-unfair competition, advertising, etc., it shall be transferred to the relevant administrative agency for investigation; Be held criminally responsible.
During the special rectification action, the Ministry of Culture and Tourism will use "physical" unannounced visits and evaluations, network monitoring, centralized inspections, etc., to investigate clues of violations of laws and regulations and organize investigations; deploy localities through centralized case handling, case training, and on-site supervision. Investigate and handle cases of unauthorized operation of travel agency business in accordance with the law, strictly investigate illegal operations, further regulate the order of tourism market operations, and orderly promote the resumption of work and production of the tourism industry.
In order to raise the public’s legal awareness and better safeguard the legitimate rights and interests of tourists, the Ministry of Culture and Tourism has announced the first batch of guidance cases for special rectification actions, including the form of “zero group fee”, gifts or health-preserving members, etc. Law enforcement cases of operating travel agency business without permission in the name of clubs or outdoor activities. The Ministry of Culture and Tourism reminds tourists to choose legal and regular travel agencies to better protect their own safety and legal rights when spending on tourism; to promote rational consumption, prudently choose unreasonable low-priced tourism products, and actively resist illegal operations and reduce Consumption risk. The Ministry of Culture and Tourism also announced the special rectification action report telephone number 12318 and the report platform jbts.mct.gov.cn, and welcomes the public to report and supervise illegal and illegal tourism market operations.