China News Service, March 7th, a comprehensive report, All Nippon Airways (ANA) and Japan Airlines (JAL) recently announced that due to the improper intrusion of the International Aviation Telecommunications Group (SITA), about 1 million ANA and 920,000 employees of JAL Leakage of customer data.
Data map: All Nippon Airways.
According to reports, the 1 million ANA passengers whose information was leaked were all members of the bonus program. The information leaked was the passenger name and membership card number spelled out in letters.
Fortunately, SITA did not store passengers' passport information, addresses and phone numbers, and credit card numbers, so these data were not leaked.
All Nippon Airways joined the Star Alliance, an international airline alliance, because SITA, which is responsible for managing the sharing of customer data by members of the Star Alliance, was hacked, resulting in the leakage of member information.
JAL, which joined another international airline alliance "oneworld", also suffered the invasion of SITA, which caused the leakage of the alphabetical spelling name, membership number and membership level data of JAL Mileage Club members.
SITA is a private company headquartered in Geneva, Switzerland, providing network management services for global airlines and travel companies.
SITA stated on its official website that it has been attacked by a network and is quickly taking countermeasures.
After receiving contact from SITA in late February, All Nippon Airways and JAL have contacted members via emails.
The person in charge of JAL's public relations stated that the possibility of malicious use of the leaked information is very low.