The countdown to the announcement of the Dubai government, the first paperless government

Smart Dubai announced the achievements of 41 government agencies in implementing the "Dubai Paperless Strategy", through which it sought to halve the use of paper in these entities over the first six months of joining the strategy and continued to achieve its goals of becoming 100 percent digital entities by the end of 2021.

This came during the virtual event organized by Smart Dubai in the presence of His Excellency Abdullah Al Basti, Secretary-General of the Executive Council, His Excellency Yunus Al Nasser, Assistant Director General of Smart Dubai, Executive Director of Dubai Data Corporation, and His Excellency Wissam Lootah, Executive Director of Smart Dubai Government, along with their excellencies and general managers of the participating government agencies. In implementing the "Dubai Paperless Strategy".

In detail, the large entities within the strategy achieved a reduction in paper use amounting to 83.86 percent, by 232 million 76 thousand and 717 papers by December 2020. While the medium-sized agencies achieved a reduction rate of 76.23 percent, by 10 million and 642 thousand and 656 sheets.

As for small entities, they achieved a reduction rate of 77.30 percent, by 27 million and 179 thousand and 248 papers.

During the event, Smart Dubai presented to "Dubai Electricity and Water Authority", "Dubai Municipality", "Dubai Sports Council" and "Dubai Statistics Center" stamp / 100% paperless / which is granted to government agencies that have completed the implementation of the "Dubai strategy for paperless transactions." "By 100 percent, as the seal constitutes a milestone that shows their complete transformation into entities with fully digital services and operations.

Where the "Dubai Electricity and Water Authority" canceled the consumption of 22 million and 633 thousand and 484 papers that were used annually in its transactions. As for the Dubai Municipality, it canceled the consumption of 20 million and 960 thousand and 743 papers. The Dubai Sports Council canceled the use of 408 thousand and 623 papers annually, while it was canceled. Dubai Statistics Center "172 thousand and 129 papers were used annually, which is about a 100% digital transformation."

On the other hand, it was officially announced during the event that the countdown had begun for the Dubai government to announce the first paperless government, and through the full implementation of the "Dubai Paperless Strategy" in all government agencies at the level of the Emirate of Dubai, so that no government agency would issue or request any paper for transactions. Internal and external transactions with dealers after the date 12 - 12 - 2021 to ensure that all transactions do not contain any paper.

His Excellency Yunus Al Nasser, Assistant Director General of Smart Dubai, Executive Director of the Dubai Data Corporation, confirmed that the Dubai Strategy for Paperless Transactions has made great strides towards its main goal, which is to digitize all internal government operations and services provided to the public, ensuring that the Dubai government is completely dispensed with paper transactions. Congratulating the government agencies that outdated time and succeeded in dispensing with the use of paper by 100 percent, while the rest of the government agencies implementing the strategy are making rapid progress towards this goal, exceeding expectations for each stage of the strategy implementation.

His Excellency added that thanks to the directives and tireless follow-up by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council, the "Dubai Paperless Strategy" was able to constitute a qualitative leap in the process of digital transformation of the Dubai government and a fundamental pillar to make the emirate the smartest and happiest city in the face of Earth.

And now the countdown has begun in the Dubai government to the date of the complete dispensing of paper in all entities by December 12, 2021, highlighting the role of the great government cooperation and the efforts made by all parties to achieve this goal.. confirming his confidence that the close partnership between Smart Dubai and government agencies will contribute to the acceleration of the process. The comprehensive digital transformation of the city.

For his part, His Excellency Wissam Lootah, Executive Director of the Dubai Smart Government Foundation, praised the tireless efforts of all government agencies in their endeavors to accelerate the pace of comprehensive digital transformation and by actively contributing to achieving the goals of the Dubai Paperless Strategy.

Where the bodies that obtained the 100 percent paperless stamp have achieved a remarkable achievement in record time, through which they have completely dispensed with paper consumption, while other bodies are working with high efficiency to achieve similar and rapid results.

He added that the rate of reducing the use of paper in all agencies implementing the strategy reached 82.82 percent, which saved 269 million 898 thousand and 621 sheets.

With this, the strategy achieved savings of 1.13 billion dirhams, saved 12 million 138 thousand and 416 hours of work and saved 32 thousand and 388 trees that were used for the paper industry, expressing his appreciation for the efforts of all parties in pushing the process of digital transformation in Dubai and providing government services through fully digital channels. Supported by an effective internal environment that guarantees saving millions of working hours and paper, as well as achieving savings for the Dubai government and raising the level of happiness of people in a way that serves our ultimate goal of transforming Dubai into the smartest and happiest city on earth.

The "Dubai Paperless Strategy" was implemented in several stages, during which each stage includes a new group of government agencies in Dubai that seek to reduce their paper consumption by 50 percent in the first six months.

Since its launch and up to now, the strategy has achieved advanced rates in reducing paper consumption. A series of workshops have been organized with each group to lay the foundations for implementing the strategy and then formulating plans to implement transactions in paperless form.

The first group, consisting of six entities, began implementing the strategy in February 2018, namely: the Roads and Transport Authority, Dubai Police, Dubai Electricity and Water Authority, Department of Economic Development, Department of Tourism and Commerce Marketing, and Department of Land and Property. The group exceeded at that time its set target to reduce its collective consumption. Of paper by 57 percent by the end of 2018.

In February 2019, the second group joined the strategy with nine new entities, bringing the total number of participants to 15.

These bodies consisted of: Dubai Courts, Dubai Municipality, Public Prosecution in Dubai, Knowledge and Human Development Authority, Dubai Health Authority, Community Development Authority, Dubai Customs, General Administration of Residency and Foreigners Affairs in Dubai and Smart Dubai.

The group participated in 64 workshops and succeeded in reducing its paper consumption by 57.5 percent by the end of 2019.

The third group joined the strategy in September 2019 and the group consists of 9 new entities: Dubai Corporation for Ambulance Services, Department of Islamic Affairs and Charitable Activities, Dubai Media Corporation, Department of Finance, Dubai Government Human Resources Department, Dubai Culture, Dubai Civil Aviation Authority and Center Al Jalila Children's Culture and the Legal Affairs Department of the Government of Dubai.

Bringing the number of entities participating in the strategy to 24.

The third group participated in 59 workshops and was able to reduce its paper consumption by 60.4 percent by April 2020.

In February 2020, the strategy witnessed the joining of the fourth group and included the largest number of new entities, which reached 10 entities, bringing the total to 34 entities.

The fourth group included: Dubai Statistics Center, Endowments and Minors Affairs Foundation, Dubai Women’s Establishment, Security Industries Regulatory Agency, Mohammed Bin Rashid Housing Establishment, Dubai Sports Council, Ports, Customs and Free Zone Corporation - licenses and the Dubai Maritime City and Dubai Navigation Services Authority. Air and Dubai Airports.

The group participated in 98 workshops resulting in a 62.77 percent reduction in their paper consumption by November 2020.

In March 2020, the fifth group consisting of 7 entities joined, bringing the total to 41 entities, which by December 2020 achieved a reduction rate of 89.89 percent by 5 million 121 thousand and 342 papers out of a total of 5 million and 697 thousand and 549 papers that they were using.

These entities include: the Executive Council of the Emirate of Dubai, the Mohammed bin Rashid Space Center, the Dubai Foundation for Engineering Aviation Projects, the Dubai Foundation for the Future, the Supreme Committee for Legislation in the Emirate of Dubai, the Specialized Communications Foundation, Nidaa, and the Mohammed bin Rashid Al Maktoum Knowledge Foundation.

The Dubai Paperless Transaction Strategy is to be implemented in all government agencies in Dubai in order to digitize the main government services and take advantage of the “Dubai Now” application and present them on a single platform.

The strategy focuses on enhancing and improving internal services and processes through digitization, getting rid of unnecessary documents, and increasing the use of shared services between the entities provided by Smart Dubai.

It is noteworthy that the development of the "Dubai Paperless Strategy" was based around three main objectives, including: customer happiness by meeting their needs, providing seamless, integrated and proactive services and achieving global competitiveness by making Dubai the leading digital city in the world and raising government efficiency by providing operational costs and ensuring use. The best for government resources by simplifying and digitizing processes and services provided to individuals and the business sector.

The strategy seeks to identify all major manual processes that require the use of paper and to make them 100 percent digital.

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