The wrong bookings were made at the end of 2020. In two cases, it was the municipal health and care staff who made the bookings and in one of the cases a regional employee.
- It has been discovered afterwards that this taxi vehicle and the driver have been exposed to a risk of infection, says Mathias Sundin who is coordinator in the Västernorrland region.
Did not receive a signal of infection
Although the elderly who were to be transported by ambulance had covid symptoms, a regular ambulance was booked.
This means that the precautions that are usually taken never became relevant.
- It is very important that everyone is helped and tries to avoid this type of mistake, he says.
All travelers had covid-19
All affected travelers have been confirmed infected.
In some cases, the infection was confirmed before transport.
There are four special covid-19 transports to be used for both confirmed and suspected infected people, so all three cases have been a mistake in the routines.
- Based on the reports we have received, it has not caused any additional person to become infected, but there has been a risk of it.