Bonn (dpa) - The parcel boom will continue after the corona pandemic, according to Post boss Frank Appel.

The high demand for parcels is not a special effect, but there is a structural change in retail, said the CEO of Deutsche Post DHL on Wednesday in Bonn.

This can be seen in Asian countries, where the parcel volume has remained high despite the sharp drop in infection numbers.

According to Appel, many small dealers have joined the business customers of the Bonn-based group in recent months who previously had little or no online business - “they have now learned in the last few months,” said Appel.

With a view to 2021, he said: "We believe that very dynamic growth will continue in e-commerce this year too - certainly not with the growth rates of last year, that is unlikely," said the manager.

But the parcel volumes this year would certainly be even higher than in 2020.

The corona pandemic has given parcel service providers a powerful boost - people order far more shipments on the Internet, either because the stationary shops are closed or because they generally avoid going downtown.

According to its own information, Deutsche Post DHL transported 1.83 billion parcels in Germany in 2020, significantly more than in the pre-Corona year 2019, when it was 1.59 billion.


In the Corona year, the group with its 550,000 employees worldwide was able to post a record result, according to preliminary figures, earnings before interest and taxes (EBIT) rose to 4.8 billion euros.

In 2019, the value was 4.1 billion euros.

Consolidated sales climbed by 5 percent to 66.8 billion euros in 2020.

“This is a very positive result in these turbulent times,” said Chief Financial Officer Melanie Kreis.

She is also optimistic this year.

The final 2020 figures are due to be released on March 9th.