With the aim of creating a flexible work environment that meets the needs of future jobs

Hamdan bin Mohammed adopts the remote work system in the Dubai government

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His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council, affirmed that upgrading the capabilities of the government work system in Dubai is one of the priorities of work during the next stage, with what this requires of the necessity of continuing efforts to develop human resources and harness all the potentials that It would enable the human energies in the Dubai government to keep pace with the surrounding changes, and to make full use of its capabilities to enhance the pioneering position of the Dubai government, embodying the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, aimed at consolidating the foundations of job well-being And harnessing the latest technological innovations, to create a flexible work environment that meets the needs of future jobs and positively affects employee happiness.

Crown Prince of Dubai: - «We work with the vision of Mohammed bin Rashid, to achieve job well-being and create a flexible work environment that meets the needs of future jobs and ensures employee happiness. - “Upgrading the capabilities of the government work system in Dubai is one of the priorities for the next phase.” - "Developing human resources and harnessing all potentials to empower human potentials." - "Utilizing the full potential of the human potential to enhance the leadership position of the Dubai government." - "We are entering a phase that requires new tools and a new thinking in government work."

His Highness said: “Telework is one of the solutions that have proven successful in ensuring business continuity during the pandemic period, and it guarantees the flexibility of the employee’s ability to perform his duties, and helps him to innovate and create… We are entering a phase that requires new tools and a new idea in government work. During it, we will depend on the employee's productivity and his positive impact on the work environment, taking into account his needs.

His Highness added: "We are working to enhance the leadership of the government work system in Dubai ... Our government looks to the future and constantly seeks to find proactive solutions to its challenges ... and we have capabilities that help us to enhance our readiness and harness the tools that support our orientations and our focus on making good use of opportunities."

This came on the occasion of the adoption of His Highness the remote work system in the Dubai government, which is a work system in line with the requirements of future jobs, in which the employee performs his duties and duties from different locations from the workplace, using means of communication and information technology, with the aim of providing multiple and flexible work systems, in line with With government trends, and in line with international best practices, keep pace with future jobs, and enhance productivity by focusing on results and achievements.

The system also aims to enhance institutional agility by giving the necessary flexibility to each entity, to manage its operations, provide its services, and carry out the tasks entrusted to it according to its operational nature, in a way that contributes to increasing its efficiency and effectiveness, preserving its human resources, and achieving a better alignment between employee working hours and work needs And the requirements of his private life, ensuring business continuity in emergency situations.

The Director General of the Department of Human Resources of the Government of Dubai, Abdullah Ali bin Zayed Al Falasi, affirmed the department’s keenness to implement the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, regarding enhancing government efficiency, by investing in the development of human resources. In order to improve government performance, prepare for future jobs, and provide all requirements for the stability of Emirati families and all workers in the Dubai government.

He said that the decision provides a number of advantages that support job stability and future jobs, which include the option of working remotely and part-time, and it would create a balance between professional and personal life.

Al Falasi added that studies, research and international experiences have proven that employees who receive remote work options are more engaged, productive and happy at work, as this system is an effective work method and has great benefits, including raising levels of participation and job satisfaction among employees who are given these options. He explained that the remote work system has important gains in terms of job achievement, in addition to the economic and social gains, represented by reducing operating costs, reducing traffic congestion, and increasing productivity.

He pointed out that the remote work experience, which took place during the period from mid-March to mid-June last year, which was approved as part of the precautionary and preventive measures against the spread of the new Coronavirus (Covid-19), has achieved clear success, as Dubai government departments have implemented the work system from The house was 100%, and the performance ratios were very high, and things went normally, and this encourages the application of the remote work system in normal circumstances.

The decision authorized the director general of the government agency to issue an internal bylaw that regulates the mechanism of assigning work remotely, according to the needs of work in the government entity, so that it gives greater flexibility to the authorities to implement the decision according to the nature of their work, and to conduct their work regularly.

It also granted the authority to direct the employee to assign the employee to work remotely, as he is the most capable of selecting the employees who meet the terms of assignment, to complete the work entrusted to his organizational unit, and it is required to take into account the public interest and impartiality, and to achieve justice in the selection process.

The direct manager, in accordance with the regulations approved by the director general of the government agency, shall determine the tasks and performance indicators of the employee, and ensure that all needs that enable the employee to perform his duties and responsibilities are met, in addition to determining work days, hours of start and end of work, and the duration of remote work.

The decision permits assigning the employee to perform his job duties remotely according to the system, according to several types of work, such as: working completely remotely, for the jobs whose tasks can be performed in full and all the time outside the headquarters of the department, and partly remote work, for the jobs that Its duties can be performed between the department’s headquarters and outside it, provided that the days allocated for the performance of the job tasks are divided between the department’s headquarters and the remote workplace, in equal or different proportions, and according to what the department estimates in this regard.

Work from outside the country

The decision stipulated the application of the remote work system, that the job can be performed from outside the headquarters of the department, and that remote work does not affect the productivity of the department and the employee, the smooth functioning of the work, its general performance, the provision of the desired services, and that the job is among the jobs that can be pursued. And evaluate the performance of the employee who occupies it, and that the work is performed remotely within the Emirates.

The decision authorized the director general of the government agency to allow the employee to work remotely from outside the country, in emergency situations that arise abroad, and in which it is difficult for the employee to return, due to his presence in the country in which those cases arose, and in this case, consideration must be given to the employee's performance of his work tasks Remotely from outside the country, security and confidentiality of information, monitoring employee performance and productivity, and performance of his job duties during the remote work period.

The system achieves economic and social benefits, including reducing operating costs, reducing traffic congestion, and increasing productivity.

Achieving a match between the employee's working hours, work needs, and the requirements of his private life, and ensuring business continuity in emergency situations.

- The step enhances institutional agility, and contributes to increasing its efficiency and effectiveness, and preserving its human resources.

The employee assigned to work remotely is entitled to salaries, bonuses, benefits, allowances and bonuses, as stipulated in the Dubai Government's Human Resources Management Law.

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