- The cornerstone of crisis communication is to be transparent, open and honest - we must be a security for the people of Västmanland, says Eva Lindahl, Head of Communications, Region Västmanland.

The region has worked hard during 2020, so also in the communication out to us westerners.

Lots of information, important information that should quickly reach all affected groups.

Central roll

- The whole issue of the pandemic is very much about behavior, and to avoid the spread of infection, you as a resident must get answers on how I should act to reduce the spread of infection and that is where the information we can provide is central to our success in the pandemic work, says Eva Lindahl.