<Anchor> An
old man in his 90s who came to work at a bank from China is being lifted up close to a device to verify his identity and having a hard time.
In addition to these cases, criticism is pouring out that we need to be more considerate of the elderly in the digital age.
Beijing correspondent Song Wook reports.
<Reporter> A
94-year-old grandmother is struggling in front of a machine while being lifted by her son.
The bank is doing facial recognition to open the Social Security card.
As the video spread, criticism poured out, and
[Jiangxi TV Announcer: Couldn't a bank employee use a mobile device for the elderly or visit and do business?] The
bank finally apologized to his grandmother.
A grandmother is sitting in hopelessly at a bank counter.
I was told that I didn't take cash after coming to pay my health insurance premiums.
[Bank employee: Pay with a smartphone or contact a relative to ask for money.]
The rapid digital transformation of Chinese society is facing difficulties for unfamiliar elderly people.
When they are told to pay by mobile phone, they put their mobile phone in the bus fare box and cannot go home because they do not know how to book train tickets online.
In particular, this year, many seniors have struggled because they do not know how to use smartphone health codes that indicate the risk of corona infection.
[(Show me your health code.) Phone number? (Health code!) What? (Passion!) What pass?]
Out of 250 million people over 60 in China, 200 million have no internet experience.
The Chinese are pointing out that consideration for the elderly should be followed with the introduction of new technologies.
(Video coverage: Choi Deok-hyun, video editing: Oh No-young, video source: Weibo)