70 thousand people interact with the "chat" of Dubai Police

Brigadier General Nabil Abdullah: "The chatting service contributes to enhancing communication channels with the public."

The Deputy Director of the General Department of Operations at Dubai Police, Brigadier General Nabil Abdullah, confirmed that 70 thousand and 797 dealers interacted with the Dubai Police General Command through the "chat service", on the website from the beginning of this year to the first of October, and put many inquiries and suggestions to the employees The specialists at the 901 call center, who answered her promptly and with great professionalism.

He pointed out that the "chat service" is provided by Dubai Police to interact with the public via the website, and enable them to communicate with the call center 901 easily, as part of its keenness to provide government services that make people happy, contribute to responding to their needs, and meet government directions to be a city. Dubai, the smartest in the world.

He added that the chat service contributes to strengthening communication channels with the public, as a specialized employee responds to inquiries very quickly, around the clock, stressing that this service is added to the quality services provided by Dubai Police through the General Department of Operations, where every person can access the page The main website for Dubai Police on the Internet is www.dubaipolice.gov.ae, where the service appears in blue at the bottom of the screen, and when you click on it, you are asked to enter the name and email, then start the conversation with the employee in charge.

And Abdullah indicated that Dubai Police assigns a specialized team at the call center (901) to respond to the inquiries and inquiries of the public, and transfer them to the concerned departments in a documented and easy way, ensuring the correctness and speed of access to the information to the customer.

He called on the public to use the chat service to inquire about the services provided by the Dubai Police General Command, or to ask their questions and submit their complaints or suggestions, and they can also call the call center on the number 901 in non-emergency cases, and contact the command and control center administration on the number 999 in emergency cases.

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