- Infection control teams play an important role when it comes to controlling the workplace's emotional environment.

My research shows that they must be authorities or have the support of authorities.

They must also create a safe environment for employees.

Finally, there is a need for flexibility in the organization where employees need to be prepared for the conditions for their work to change, explains Luìs Fernando Irgang dos Santos.

In the clip, he tells more about his new research.