China News Service, October 17th. According to the website of the State Post Bureau, the Office of the State Post Bureau issued the "Proposals for the Production and Operation of Postal Express Industry During the Period of Epidemic Prevention and Control (Sixth Edition)" on October 16, and proposed the Border International Mail Exchange Bureau (Exchange Stations), border express processing sites and other international mail express processing sites should strengthen disinfection and ventilation to prevent overseas epidemics, especially those from high-risk countries and regions, from being imported through delivery channels.
In order to strengthen and improve the normalization of the prevention and control of the new crown pneumonia epidemic in the postal industry, the Office of the State Post Bureau issued on October 16 the "Proposals for the Production and Operation of the Postal Express Industry during the Period of the Epidemic Prevention and Control (Sixth Edition)". Unit epidemic prevention management, implementation of zoning and hierarchical prevention and control, strengthening personnel health protection, properly responding to epidemic rebounds, strengthening enterprise safety management, and improving support and safeguard measures, etc., put forward 28 recommendations.
The following is the full text of "Proposals for the Production and Operation of Postal Express Industry during the Period of Epidemic Prevention and Control (Sixth Edition)":
1. Persist in preventive work
1. Improve the awareness of epidemic prevention.
Under the strong leadership of the Party Central Committee with Comrade Xi Jinping as the core, and through hard work across the country, my country’s new crown pneumonia epidemic prevention and control situation has been further consolidated, and the prevention and control work has changed from an emergency state to a normal state.
The entire industry must follow the Party Central Committee’s decision and deployment on stepping up efforts to prevent and control the epidemic, and fully implement the overall prevention and control strategy of “external defense input, internal prevention rebound”, and use postal express companies’ external business premises and mail express delivery sites , In-house offices and other production workplaces are the focus, further optimize prevention and control measures, effectively control risks, effectively guarantee the life safety and physical health of employees, effectively guarantee the high-quality development of the industry and safe and stable operation, and effectively ensure the full restoration of economic and social order.
2. Insist on wearing masks scientifically.
It is recommended that practitioners carry a disposable medical mask or medical surgical mask for spare use.
Practitioners should wear masks in business halls, customer service centers, information computer rooms, and other densely populated, relatively closed, and poorly ventilated production sites.
Staff at the front desk, cafeteria, entrance and exit, etc., mail express solicitation personnel, and those directly responsible for temperature measurement, registration, emergency response and other epidemic prevention and control tasks should wear masks.
The driver of the express mail transport vehicle does not need to wear a mask when driving alone; when there are more than two people in the cab, they should wear a mask.
In other production, business and social places, people within 1 meter of each other must wear masks.
Hand hygiene should be done before wearing the mask and after removing it.
Masks that need to be reused should be hung in a clean, dry and ventilated place after use.
If you feel chest tightness, shortness of breath and other discomfort while wearing a mask, you should immediately go to an open place outdoors and remove the mask.
Discarded masks are classified as other garbage for disposal.
3. Effectively implement the "four early" measures.
Cooperate with relevant departments to implement the "four early" measures of early detection, early reporting, early isolation, and early treatment.
According to the characteristics of each season and the law of disease epidemics, the epidemic prevention and control measures shall be adjusted in a targeted manner to prevent the superimposed epidemic of influenza, other respiratory diseases and new coronary pneumonia.
2. Strengthen the unit's epidemic prevention management
4. Implement the main responsibility of the enterprise.
Enterprises should implement the main responsibilities of epidemic prevention and control, strictly abide by epidemic prevention and control regulations, establish and improve internal prevention and control work systems, implementation plans and emergency response procedures, designate special personnel to be responsible, implement responsibilities at various levels, and strengthen implementation.
5. Comply with local prevention and control requirements.
In accordance with the specific regulations of the local government, do a good job in the specific work of epidemic prevention and control such as registration management, isolation and observation of employees after returning from the field.
In accordance with the requirements of normalized monitoring and early warning of the epidemic, cooperate with local governments and relevant departments to do regular sampling of nucleic acid testing for employees.
6. Reserve and distribute anti-epidemic supplies.
According to the size of the company and the number of employees, adequate stock of epidemic prevention and control materials, including disinfection equipment, disinfection supplies, masks (disposable medical masks or surgical surgical masks), gloves, hand sanitizer, etc.
According to the frequency of replacement every 4 to 6 hours of work, masks are regularly distributed to practitioners for free.
7. Strengthen epidemic prevention publicity and education.
Adopt a variety of methods to actively promote the knowledge of new crown pneumonia epidemic prevention, improve the health literacy of employees, ensure that employees are aware of epidemic prevention requirements, increase awareness of epidemic prevention, familiarize themselves with emergency response procedures, and actively cooperate with epidemic prevention and control.
Practitioners should develop hygiene habits and lifestyles such as "one-meter noodle", frequent hand washing, wearing masks, and metric chopsticks.
Pay attention to cover when coughing or sneezing.
8. Improve site management measures.
Formulate an epidemic prevention and control work system, and implement prevention and control measures such as ventilation and disinfection of production sites and various supplies and appliances in accordance with the local zoning and hierarchical management requirements.
For areas that are not easy to ventilate and items that are used by many people, they must be diligent in disinfection, and a "disinfected" sign should be posted in a conspicuous position, indicating the date and time of disinfection.
All kinds of disinfection products should be separately stored in a safe, cool and ventilated place, and kept away from power sources or fire sources.
Disinfection supplies should be avoided from mixed use and storage, and safe operation should be paid attention to during the disinfection process to prevent fire and chemical injuries.
The production site should be ventilated frequently and provide washing supplies such as mobile water hand washing facilities and hand sanitizer.
Practitioners should be familiar with the fever clinic locations and routes announced by the local government.
Strengthen staff dormitory management, control the number of occupants, fix beds, avoid crowding, and do a good job in ventilation and disinfection.
Enterprises with conditions should set up isolated observation rooms.
9. Strengthen unit personnel management.
It is necessary to strengthen daily supervision and management, and urge and guide employees to implement prevention and control measures such as personal protective equipment and hand hygiene.
Monitor and register the health status of practitioners daily, and insist on measuring body temperature. If practitioners are found to be unwell, they should arrange for medical treatment in time.
It is necessary to reduce unnecessary gathering activities, reduce the number of people participating in gathering activities, and reduce activities held in closed places.
For necessary activities, employees of postal express companies should pay attention to maintaining a safe social distance.
Strengthen the management of outsiders, and for outsiders such as users who enter the closed production workplaces where masks should be worn, they should be reminded to wear masks correctly.
External business premises should remind users and other external personnel to keep a distance of more than 1 meter in the store to reduce conversation and contact.
You can use railings, markings, signs and other equipment to help maintain order.
Applying information management methods, all employees use mobile phone software tools such as "communication big data itinerary card" and "epidemic health code".
10. Safe and hygienic use of air conditioners.
If air-conditioning is required in production sites, it is necessary to clean, disinfect, and maintain air-conditioners in accordance with or refer to the relevant requirements of the State Council’s Joint Prevention and Control Mechanism for the New Coronary Pneumonia Epidemic Prevention and Control System "Guidelines for the Operation and Management and Use of Air Conditioning in Summer (Revised Edition).
When confirmed and suspected cases of new coronary pneumonia are found in production sites, the centralized air-conditioning and ventilation systems corresponding to the confirmed and suspected cases should be shut down immediately, and the centralized air-conditioning and ventilation systems in the above areas should be compulsory under the guidance of the local disease control department Disinfection and cleaning can be restarted after passing the hygienic inspection and evaluation.
11. The border international mail exchange bureaus (exchange stations), border express processing sites and other international mail express processing sites should strengthen disinfection and ventilation to prevent overseas epidemics, especially high-risk countries and regions, from entering through the delivery channel.
The front-line personnel directly in contact with overseas personnel, such as the exchange and transportation of express mail at border ports, shall be filed and managed, and the procurement, configuration, use, and storage of epidemic protection equipment for front-line employees shall be carried out.
Epidemic prevention education and training should be conducted for key positions and newly hired personnel.
Enterprises must do a good job in the prevention and control of epidemics in overseas warehouses and overseas processing sites to ensure the safety of production operations and employees.
Strengthen the prevention and control of the epidemic situation in the processing of imported cold chain food mail and express mail, implement higher-level control, and cooperate with customs, epidemic prevention and other departments to do the inspection, quarantine and disinfection of imported cold chain food; not during the delivery and transportation of imported cold chain food mail express Unauthorized opening of the outer packaging, after each batch of imported cold chain food mail shipments are processed, the transportation vehicles, food refrigerators and other equipment and appliances shall be completely eliminated; the staff who directly contact the imported cold chain food mail shipments shall be relatively fixed, Personal hygiene protection should be strengthened during the processing of the mail express, masks, gloves and other protective equipment should be worn throughout the process, and the body temperature should be checked before the job.
3. Implementation of district and hierarchical prevention and control
12. The external business premises of the enterprise.
The business premises in high-risk areas should be kept ventilated as much as possible, fully disinfected every 4 hours, and the temperature of the staff should be measured every 4 hours; the temperature should be measured for all personnel entering the business premises, and for the desks used and touched by users and other outsiders. Chairs, pens and other supplies should be disinfected after each use.
Business premises in medium-risk areas should be ventilated frequently and thoroughly disinfected once a day; desks, chairs, pens and other supplies used and touched by users and other outsiders should be disinfected after each use.
Business premises in low-risk areas should be ventilated frequently and thoroughly disinfected once a day.
13. Mail express processing place.
The treatment sites in high-risk areas should be kept ventilated as much as possible, fully disinfected every 4 hours, and the temperature of the staff should be measured every 4 hours; strictly control the entry and exit of outsiders, measure the temperature of all personnel entering the treatment site, and reduce the gathering of internal personnel And contact.
The treatment sites in the medium-risk areas should be ventilated frequently and fully disinfected once a day; the temperature of the personnel entering the treatment sites should be measured, and the gathering and contact of internal personnel should be reduced.
The treatment sites in low-risk areas should be ventilated frequently and disinfected as needed; the temperature of personnel entering the treatment sites should be measured, and the gathering and contact of internal personnel should be reduced.
14. Office premises within the enterprise.
Offices in high-risk areas, such as corporate offices and customer service centers, should be kept ventilated as much as possible, fully disinfected every 4 hours, and temperature measurement of staff every 4 hours; strictly control the entry and exit of outsiders, and conduct temperature measurement for all personnel entering the office , Implement a flexible working system, arrange workstations and seats at intervals to reduce personnel gathering and contact.
Offices in medium-risk areas should be ventilated frequently and fully disinfected once a day; temperature measurement should be conducted for all personnel entering the office, and workstations and seats should be arranged at intervals to reduce personnel gathering and contact.
Offices in low-risk areas should be ventilated frequently and fully disinfected once a day; temperature measurement of personnel entering the office should be conducted to reduce gathering and contact of personnel.
Fourth, strengthen personnel health protection
15. Implement the requirements for joint prevention and control.
The personal health protection, living environment hygiene, and protection measures of the postal express delivery service link shall be implemented and implemented the relevant provisions of the State Council’s joint prevention and control mechanism for the new coronavirus pneumonia epidemic "Guidelines for the health protection of food delivery and express delivery personnel from the new crown pneumonia epidemic".
16. Optimize the delivery service model.
The mail express mail solicitation personnel should contact the recipient by telephone before soliciting and delivering the mail express to determine the delivery method.
During the delivery process, keep a distance from the recipient as much as possible to reduce direct physical contact.
Advocate the use of smart express box (letter box) to deliver mail express.
The e-mail express mail soliciting personnel shall actively prompt and explain to the user the possible impact of the e-mail express in terms of time limit and outer packaging, and strive for the user's understanding.
Postal express delivery companies must conscientiously do a good job in customer service, promptly handle user service quality complaints and user complaints transferred by the postal administrative department, properly resolve consumer conflicts and disputes, and effectively protect the legitimate rights and interests of users.
17. Keep the service process hygienic.
Do a good job in the cleaning and disinfection of the investment service tools, and focus on cleaning and disinfecting the frequently contacted parts such as the closed box, brake handle and handrail of the mail express transportation vehicle.
Minimize direct hand contact with public equipment and facilities such as stair handrails, elevator buttons, door handles, etc.; if contact is made, hand hygiene should be done in time.
18. Clarify emergency response measures.
Practitioners who develop fever, dry cough, fatigue, nasal congestion, runny nose, sore throat, diarrhea and other suspected symptoms during work should take the initiative to report to the unit and seek medical treatment in time.
You should wear masks on the way to and in the hospital, and try to avoid taking public transportation such as buses and subways.
When practitioners discover that they are in contact with a suspected or confirmed case of new coronary pneumonia, they should promptly report to the unit and cooperate with the follow-up and epidemiological investigation of close contacts.
5. Properly respond to the rebound of the epidemic
19. Be prepared for prevention and response.
Continue to pay attention to the news and public opinion and the information on epidemic prevention and control released by relevant local government departments, establish emergency plans for responding to sudden rebounds of the local epidemic, ensure that employees of the enterprise timely grasp the latest requirements, and prepare for epidemic prevention and control supplies and production scheduling ready.
20. Strengthen response and disposal measures.
Conscientiously implement the upgraded management and control measures taken by local governments in response to the rebound of the epidemic, especially the clustered epidemic, and organize the containment and control of production sites and the epidemic investigation of employees, nucleic acid testing, and isolation observation.
Strengthen the emergency education and mobilization of practitioners to respond to the rebound of the epidemic, strictly restrict personnel gathering activities, strengthen personnel movement track management, and implement management measures such as "certification for work" and "health code for work".
Strengthen the ventilation and elimination of equipment and equipment such as production sites and transportation vehicles.
21. Maintain the stable operation of the industry.
Publish consumer prompts in a timely manner to effectively guide user needs and strive for user understanding and support.
Report to the local postal administration of the situation of the company affected by the epidemic in a timely manner, cooperate with the postal administration to coordinate policy guarantees for vehicle passage and end delivery, and strive to continue to provide delivery services under the premise of preventing and controlling the epidemic, and maintain stable production operations.
22. Serve the overall situation of epidemic prevention and control.
Give full play to the basic leading role of the industry, actively connect with relevant local government departments, and focus on ensuring the delivery and transportation of emergency supplies and basic living supplies for epidemic prevention and control in key areas.
6. Strengthen corporate safety management
23. Guarantee enterprise production safety.
Strictly implement safety production laws and regulations, strengthen the implementation of the main responsibility of enterprise safety production, and reduce the risk of safety accidents.
24. Maintain the security of delivery channels.
Strictly implement the "three systems" of security management of delivery channels, acceptance inspection, real-name acceptance, and machine security inspection to strictly prevent prohibited items from entering the delivery channel.
25. Effectively maintain the stability of the industry.
In-depth study and analysis of the difficulties and impacts of the epidemic on enterprises, timely adjustment of production and operation management measures, maintenance of the stable operation of the enterprise network, and protection of the legitimate rights and interests of users, employees, and franchised outlets.
7. Improve support and safeguard measures
26. Strengthen the protection of epidemic prevention.
Maintain the continuous operation of the epidemic prevention and control working mechanism, earnestly implement measures such as personnel control, health monitoring, and site killing, and equip employees with masks and other necessary protective equipment to prevent cluster infections.
27. Improve emergency response plans.
Continuously improve the epidemic prevention and control emergency plan and supporting work plans, and dynamically adjust the emergency response level of epidemic prevention and control according to the local zoning management requirements to ensure timely and effective response and disposal in the event of an epidemic.
28. Do a good job in service guarantee.
Actively adapt to the requirements of normalized epidemic prevention and control work in various regions, adjust business management and production operation methods, ensure the normal operation of production operations, and maintain smooth delivery channels.