Japan: a website to report excess bureaucracy victim of its success

Japanese Minister for Administrative Reform Taro Kono in Tokyo on September 16, 2020. AP Photo / Eugene Hoshiko

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The new Japanese Minister of Administrative Reform, Taro Kono, is forced to suspend the online platform he had just created to allow the Japanese to report bureaucratic excesses as the complaints received in 24 hours are numerous, until block the platform.

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With our correspondent in Tokyo,

Barely appointed, the Japanese Minister of Administrative Reform asked the Japanese to send him information about unnecessary regulations that hinder their work.

He thus promised to read each of their complaints.

To do this, he created an online platform to receive them.

In 24 hours, the platform has collapsed under thousands of emails and is now a victim of its success.

Taro Kono was then forced to suspend the operation.

“ 

 ” he explained.

Japan is the most regulated country in the world.

The bureaucracy controls people's lives in the smallest details, and strives to complicate it.

Especially since all administrative procedures are done on paper. 

Japan's public administration lags considerably behind in digital technologies compared to other countries.

It still requires that all communications be addressed to it by fax. 

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