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"You have to kill all this mob at the Las Lagunas health center, all the doctors and the center's staff are sons of bitches." "In a while I will go down to the emergency room, and do not be scared if I make the news because I set fire to the ambulatory with everyone inside." "We must unite and lynch all those rabble. Action, reaction." "Disgust of public health [...] disgust of doctors."

These are some of the serious threats that some citizens have made on social networks against the staff of the Las Lagunas de Mijas health center (Málaga) after a complaint from a user about the assistance provided to her daughter. Some comments that were made last weekend and that the Malaga Medical Union (SMM) has already put in the hands of its legal services to act against their authors.

The most aggressive and violent messages were made after a user complained on the aforementioned social network that she had taken her daughter to the health center with 39 degrees of fever and was finally treated by "a normal doctor because there is no pediatrician of urgency". After describing a series of symptoms suffered by the little girl, she protests because the doctor "gives me a suppository of paracetamol and for home", urging her to go to the specialist the next day, according to her version.

The woman says that her mother took the girl to the clinic and that there they told her that the pediatrician would contact them for a telephone consultation. "It's outrageous, I've been waiting for the call for more than an hour," protests the user, who is beginning to make serious threats against health personnel: "In a while I'll go down to the emergency room, and don't be scared if I make the news because I put fire on it to the ambulatory with everyone inside ". "Disgust of public health, and worse still, disgust of doctors [...] because they have no vocation and are shitty incompetent," he says.

To these harsh words must be added those of other Internet users who joined the conversation to utter more threats : "We must kill all this mob from the Las Lagunas health center," one of them released, to which another added that "We must unite and lynch" the health personnel. "Action, reaction," he added to justify the hypothetical attack, while the other seriously insulted "all" the workers.

Belén -fictitious name- is one of the professionals who feel singled out. She has been working as a doctor at the Las Lagunas health center for more than two years and believes that a line has been crossed that "we cannot consent to." "The necessary measures will be taken," he warns, but acknowledges that what hurts him the most are the "lies" that have been told about the professionalism of the ambulatory employees.

"It is false that the center is closed, that we do not work and that we do not see the patients," the doctor makes clear, explaining that the telephone appointment system is the one that the health authorities have implemented to avoid the concentration of risk patients , with different pathologies, in the waiting rooms. A measure that seeks to prevent possible outbreaks of coronavirus.

It is a preliminary compilation of information to organize face-to-face appointments whose objective is "to protect the population." "We have no other way," says Belén, who clarifies that they continue to consult in person on a daily basis. "Every day I quote ten people, even if I have room for two," he assures, to regret that they are blamed for not working "when many days, my colleagues and I, we leave later than our schedule to attend to more people".

The doctor affirms that these accusations and threats "are doing us a lot of damage" because "we are here to protect them," she explains to EL MUNDO, to whom she relates that the comments on social networks are unforgivable, but that they have been preceded by another series of episodes starring unsupportive people. "There have been people who show up at the door and want to come in just because, or who gets angry because you want to take their temperature," she says, to emphasize again that what has been said about the ambulatory staff "is a lie. "

Apart from the actions that the affected individuals may undertake individually, the Malaga Medical Union has announced that it will present the pertinent complaints "so that the authorities can proceed to carry out all the procedures for the identification" of the authors of these attacks.

"It is an example of the misunderstanding of some users in the face of the unfortunate situation in which the health personnel are. A situation that has worsened in these summer months as the substitutions of vacations and the isolations derived from contacts with infected people are not effective. of Covid-19 ", said the aforementioned union, which regrets that the" arsonists "worsen this complicated context that is having a special impact on Primary Care.

The College of Physicians of Malaga (Commálaga) criticized that professionals in this health field "are being subjected to an additional work overload that will cause great wear and tear in the future months where the expansion of the pandemic could be very important ".

Primary Care "has been assigned a new role, apart from all the previous functions that it had already entrusted, such as the control and monitoring of patients diagnosed with coronavirus", but "without hiring the necessary staff." The situation is aggravated if to these tasks the tracing of the contacts is added to be able to control the existing outbreaks.

This context is conducive to episodes of violence such as that suffered by the employees of the Mijas health center. The Andalusian Health Service (SAS) recently reported that, despite the influence of the coronavirus, the region registered a total of 494 attacks on health workers during the first half of the year. A figure that represents 34.4 percent less than the previous year, but that represents an average of two cases a day.

According to data released by the regional administration, health personnel suffered 88 percent of these incidents, of which 15 percent were physical and in which in seven out of ten cases the victim was a woman.

Seville -143-, Malaga -108-, Córdoba -58- and Cádiz -57- are the provinces that recorded the highest number of attacks, accounting for 74 percent of all attacks in the community during the first six months of the year. Granada -19- and Jaén -34- were the ones with the least. Almería and Huelva counted 36 and 39, respectively.

But "not only do we have subversive citizens like these, but we also add irresponsible social people who refuse to use the mask," warned the SMM, who recalled the case of a patient who was admitted to the ICU of the Serranía de Ronda hospital and did not want to use this mandatory means of protection. After testing positive for coronavirus, she "forced the isolation" of almost all the medical staff of the aforementioned unit, "the number of assistants and beds being reduced."

"You can be socially irresponsible, not wearing a mask, health centers and hospitals can be set on fire, taking the lives of medical or health personnel, but just think about who will take care of you in this pandemic."

According to the criteria of The Trust Project

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