The reforms promoted by the General Secretary | Questions about "one thing"

(Xinhua All-Media Headline·Reforms Promoted by the General Secretary·Administrative System Reform) Feature: Asking "One Thing"

　　Xinhua News Agency, Hangzhou, August 16 - Question: Feature: ask "a thing"

　　Open the words:

　　This year marks the seventh anniversary of the major strategic decision of the Third Plenary Session of the Eighteenth Central Committee of the Party to comprehensively deepen reforms. Under the personal leadership and promotion of General Secretary Xi Jinping, the comprehensive deepening of reforms insists on promoting social fairness and justice and enhancing people’s well-being as the starting point and goal, and always runs through the people-centered ruling philosophy, so as to achieve what people care about and what they expect. Whatever we should seize and push forward will provide a strong motivation for building a well-off society in all respects.

　　From now on, Xinhua News Agency has launched ten series of reports, with the theme of "Reforms around the General Secretary’s Promotion", covering administrative systems, grassroots governance, justice, urban-rural development integration, culture, education, medical care, employment and entrepreneurship, pensions, Ten aspects of ecological civilization, through the personal experience and observation of reporters, tell the stories of reforms around the people, which are fully reflected under the leadership and promotion of General Secretary Xi Jinping. The results of comprehensive deepening of reforms continue to appear, and the sense of gain, happiness and security of the people continues Enhanced. Each group of reports includes a feature, a reporter observation, a VLOG video and a cartoon. What is being broadcast today is the chapter on administrative system reform.

　　Xinhua News Agency reporter Fang Wenyu and Zhao Wenjun

　　At the neonatal service station of Ruian People's Hospital (Wansong District) in Wenzhou, Zhejiang, the words "Joint Handling of Newborn Birth Matters" typed on the electronic screen were large and conspicuous.

　　At the handling window, Zhou Lei, who had just welcomed the second baby, looked relaxed. Taking advantage of the gap between entering and leaving the hospital, he only filled out an "Application Form for Joint Matters for Newborns" and provided 4 routine materials for the newborn’s parents’ ID card, household registration book, marriage certificate and birth registration service form, which took less than 1 hour. Seven government affairs were completed.

　　In Ruian, Ruian Maternal and Child Health Hospital and Ruian People's Hospital (Wansong District), which account for more than 80% of newborns, have set up open newborn service stations. From the perspective of the common people, the birth of a child is regarded as a major event, and "one thing, one stop and one run can be done by the way" through reform. This innovative initiative originated in the small town of Ruian, and is called "one thing" reform.

　　Since March 2019, more than 5,200 newborns have caught up with the convenience of this reform, and the staff generally expressed a sense of gain.

　　Birth medical certificate, vaccination certificate, newborn household registration, urban and rural medical insurance participation, urban and rural medical insurance payment, citizen card (social insurance card), maternity medical insurance treatment application... In the past, these 7 items were in hospitals and communities. 6 departments including the Health Service Center, Public Security, Medical Insurance, Taxation, and Human Resources and Social Security, etc. must submit 5 forms and 24 materials.

　　"I thought I had to go through the procedures again, and my scalp was tingling!" Zhou Lei clearly remembered that when he was a father three years ago, he was both happy and frowning: rushing around the procedures, queuing everywhere, each All kinds of materials and tickets are messed up, and they have to consult the process everywhere, and they are so busy.

　　It takes nearly a week to complete the multi-head run, turn-back run, replenishment of materials, and obtain the card. Sometimes waiting too long, or the materials are not ready, often make Zhou Lei look helpless and complain to the staff.

　　Zhou Lei, who is also a civil servant, also understands the difficulties: the government affairs model of clear lines, parallel departments, and separate management, the government affairs process of submitting materials, departmental circulation, and queuing, although there are duplication, inefficiency and incompatibility, But it is not easy to break this traditional model.

　　Take the housing management department where Zhou Lei works as an example. Due to the important property safety of the common people, out of comprehensive and reliable considerations, the only option is to "stricter procedures and more complete procedures". The proof of materials is indispensable, even if it has been verified many times before. Over.

　　Reform is to break the old and create the new. In Zhejiang, from the provincial level to the county and city level, there is a special organization active in multi-level and multi-local party committees-the "Reform Office", which shoulders the responsibility of solving problems, plays a pivotal role, adheres to problem orientation, and strives to break the deadlock between parallel departments. , Leading the "chemical reaction" of the backstage of government affairs.

　　From a number of government affairs from a departmental perspective to "one thing" in people's lives, the change in government perspective has also taken a big step forward in reform.

　　At the end of January 2019, we took the lead in proposing the reform plan. On February 20, the relevant departments were organized to carry out feasibility study, and the first department coordination meeting was held on March 6. The work notes of Chen Zhijie, deputy director of the Reform Office of the Ruian Municipal Party Committee, marked reform. Every key node of

　　During the tough reform of Rui'an, the implementation of "household registration" in hospitals encountered such a problem: According to relevant regulations, the dedicated network of the public security department cannot be connected to the service station, and due to the limitation of the police force, it is not possible to send police to the office. .

　　"After many deductions and tests, a new path has been opened up." said Kong Xiangfang, deputy head of the Population Service Management Brigade of the Public Security Bureau of Ruian City. The staff at the service station stationed at the service station passed the "warm police online 2.0" system, Dingding APP and the grassroots police station. , The police of the household registration at the Public Security Window of the Administrative Service Center conducts data transmission, and at the same time opens up a "green channel" for joint matters, realizes household registration within 15 minutes, and generates a citizenship number.

　　In addition, in the “one-stop” service point of the Maternity and Child Branch of the People's Hospital of Ruian City, 4 of the 5 staff are dispatched by banks and insurance companies.

　　"Introducing third-party participation has solved the problem of insufficient staff at the grassroots level of the medical insurance department." Xu Dingheng, a member of the party group of the Ruian Medical Security Bureau, said that without increasing the staffing and financial burden, combined with banking, insurance, etc. To meet the needs of social responsibility, determine the "bank + insurance" consortium to provide free joint service.

　　From 5 forms and 24 materials from 6 departments to the "one thing, one stop and zero run" in the lives of the masses, in July 2019, Ruian was born with "one thing" reform experience in Zhejiang province. Promotion.

　　In recent years, under the guidance of the people-centered development ideology, Zhejiang Province comprehensively launched the "maximum run once" reform in 2016. The local system sorted out the existing government affairs, decomposed them to the "smallest particles", and then aimed at the management of various "one things" in the lives of the people, and asked how to reduce the complexity of government affairs and how to adapt the responsibilities of the department to change.

　　The reporter learned that Zhejiang Province sorted out the unified and standardized three-level affairs of provinces, cities and counties, including 1,411 main items and 3443 sub-items.

　　Li Yanyi, executive deputy director of the Office of the Comprehensive Deepening Reform Committee of the Zhejiang Provincial Party Committee, said that the "one thing" reform must be asked about how to find the simplest management service path among hundreds of government affairs and let the masses handle "one thing". "Things" run at most once.

　　Kindergarten admission, student enrollment, marriage and childbearing households, business cancellation, vehicle registration, farmers’ house construction, small grocery store registration... It is understood that currently on the "Zheli Office" APP, multiple "one thing" has been achieved. Click to apply.