His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council, affirmed that the “Coved-19” pandemic posed a real challenge to the whole world, noting that His Highness Dubai and the UAE, thanks to the forward-looking vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum Vice President, Prime Minister and Ruler of Dubai has taken a proactive approach in dealing with this challenge, enabling it to contain the repercussions of the crisis.

His Highness affirmed that "all the pre-emptive measures implemented by the Dubai government put security and safety of citizens and residents at the forefront of its priorities, and activated an integrated system of services and procedures that have proven effective, and resulted in avoiding the negative impact of the crisis on various economic, health and social sectors."

This came during a meeting of His Highness the Crown Prince of Dubai with the team of the Dubai Government Excellence Program, at the headquarters of the General Secretariat of the Executive Council, in the presence of the Secretary General of the Executive Council, Abdullah Al Basti, and the General Coordinator of the Dubai Government Excellence Program, Dr. Hazza Al Nuaimi, and the program team, where he reviewed his highness On the results of an exceptional opinion poll, conducted by the Dubai Government Excellence Program, which is affiliated with the General Secretariat of the Executive Council of the Dubai Community, on the measures taken by government agencies in response to the management of the pandemic crisis «Corona».

His Highness, the Crown Prince of Dubai said: “Dealing with the (Covid-19) challenge demonstrated the depth of the positive impact of societal cohesion in the UAE, and the interconnectedness and trust between members of society and the government and its approach to benefit from this experience and turn the challenges into opportunities, which enabled it to respond efficiently and competently to its results. This pandemic has unprecedented economic and social repercussions, and the Dubai government has proven its efficiency by applying the highest standards of preventive and precautionary measures in place in accordance with the recommendations of international organizations, while placing the safety of society at the top of its priorities, embodying the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, who confirmed The need to adopt an integrated strategy to protect society. ”

His Highness added: “We are one working team, and with the concerted efforts of all concerned and community awareness, we have achieved a total satisfaction rate of 88%, proud of my team who made every effort to ensure the safety and happiness of all residents of the Emirate of Dubai, and today we reap the fruits of our investments in national competencies, and build A governmental work system pre-empting challenges, and this was evidenced quickly by its response to deal with the emerging situation, and its ability to fortify society and ensure the safety of all its members, while maintaining business continuity, forming a role model for leading crises.

The extraordinary survey was designed to identify the opinion of the community of Dubai in all its spectrums regarding the measures taken by the Dubai government during the emerging “Corona” crisis, and then come up with ideas and initiatives that enable Dubai to achieve leadership in the field of precautionary measures during crises.

The results of the opinion poll show that the overall average rate of community satisfaction was 88%, while the preventive and precautionary measures reached 88%, and the society satisfaction rate on the sustainability of life and business continuity was 87%, while the satisfaction rate for amendments and alternative measures was 89%. The study sample included various groups of Dubai society in terms of gender, age, work sector and educational qualification.

Hamdan bin Mohammed:

"Today, we are reaping the fruits of our investments in national talent, and building a governmental work system that anticipates challenges."

"The proactive measures of the Dubai government have placed the safety and security of citizens and residents at the forefront of its priorities."

Development measures

The launch of an opinion poll on the actions taken by government agencies, in response to the management of the Corona pandemic crisis, comes within the framework of the attention that the Dubai government attaches to communicating with all segments of society and getting to know their needs and opinions in the policies and services provided by the government, and taking the necessary development and improvement measures, To ensure the quality of life and the luxury of living for all Dubai residents.

89%

The percentage of community satisfaction with the amendments and alternative procedures for services.

87%

The percentage of society's satisfaction with the sustainability of life and business continuity.

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