Dubai Police announced the provision of three services through its smart application, namely: the service to inquire about financial cases, the service to request a traffic accident report against an unknown, the service to request the installment of the amount of traffic violations, in addition to adding the feature to attach the evidence when requesting the amendment of violations, in order to complete its access plan To zero customers in urban service centers by 2021.
Brigadier Sheikh Mohammed Abdullah Al-Mualla, Director of the General Administration of Excellence and Entrepreneurship, stated that the plan to reach zero dealers was launched two years ago, to be completed in 2021, in line with the time plan to stop urban services in service centers, and enable customers to use them through Dubai Police website, smart application, and smart police stations «SPS», in order to achieve the strategic goals of the Dubai government in smart transformation.
He indicated that Dubai Police had previously announced the cessation of urban services according to a systematic plan in all police stations, provided that they continue to provide them in attendance at the Al Qusais Center, the ports, and Al Barsha, and for those who prefer to obtain the service in an attendance manner, pay 100 dirhams as an additional price. On service fees.
The Director of the General Department of Artificial Intelligence, Brigadier Khaled Nasser Al-Razouki said: “The process of digital transformation in Dubai police services is carried out according to a systematic plan developed by the General Administration of Artificial Intelligence to finish automating Dubai police services in line with the leadership strategy in the gradual digital transformation, and achieves the characteristics of accelerating procedures and facilitating Clients".
11% increase in the use of smart services
Director of the Smart Applications Department at the General Department of Artificial Intelligence Hessa Al Balushi confirmed that the Dubai Police plan in this transformation achieves its desired goals in terms of attracting customers to use its digital platforms to end their transactions, and the plan has contributed to achieving an increase in the trend towards the use of smart services through the Dubai Police application by It reached 11%, it recorded 328 thousand and 71 smart transactions through the application during the first half of 2020, compared to 295 thousand and 29 smart transactions through the application in the first half of 2019.