Driving instructors in Dubai considered that the high prices for training classes in driving institutes are the most important problems that they face when trying to obtain a driver’s license.
A poll conducted by the «Emirates Today» on social media platforms showed that 60% of the 238 participants, affirmed that the high prices of driving training are the most important obstacle they face during the journey to obtain the service, in addition to observations related to the efficiency of the coach.
On the other hand, Dubai Roads and Transport Authority affirmed its keenness to provide the service to the trainees according to the best training standards, indicating its willingness to deal with the trainees ’observations to be specified in a specific institute.
The management of a training institute commented to «Emirates Today» that the high prices are linked to the quality of the services provided, and is determined according to the terms of competition.
The «Emirates Today» polled a number of respondents in the survey about the difficulties they face while obtaining the driving education service.
And 29% of the respondents indicated that they currently face difficulty in driving training for reasons related to high prices, the efficiency of trainers and other reasons.
Najm Ali, one of the survey's respondents, said he was very concerned while in the institute because of the failure results in the tests.
He considered that "the systems of driving institutes do not take into account the interest of the trainee," repeating the complaint about the high costs and their inconsistency with the level of training.
"The institute where he learns does not care about the efficiency of training, despite the high price of practical classes," Yahya Abunboot said. Khaled Al-Asali considered that the completion of driving lessons and passing exams and obtaining a license were comparable to the difficulty of obtaining a Bachelor's degree.
Yasser Ahmed confirmed that there is a lack of educational materials and a deficiency in the system of tests via electronic channels at the institute where he is trained. More than one participant in the survey said, "The training standards vary from one coach to another, so one of them deals seriously and decisively, and another does not care."
Driving training institutes are subject to monitoring and evaluation of performance by the Roads and Transport Authority, in addition to an audit of the competence of trainers, which was confirmed by the Emirates Driving Institute in its response to Emirates Today's questions related to the observations of trainees in driving institutes in general. The Institute stressed that the trainers cannot be moody in the way they train, because their commitment to applying the approach used in training and approved by the authority, is what determines the final result in the report on assessing their performance and ensuring their continued work, as it affects positively and negatively the overall evaluation of the institute, and the degree of classification The level of quality of his services. As for the high costs of driving training, the institute considered that trainees can choose the appropriate price packages for their financial capabilities.
He explained that there is a package for low-income people, different from the package designed for the financially well-off, which includes training using luxury cars, and flexibility in determining training days and times.
The institute pointed out that the prices of training courses in driving institutes in Dubai are subject to supply and demand, as are all other profitable business sectors, including the private educational institutions sector.
Varying costs
According to the institutes ’answers to the« Emirates Today »questions about the complainants’ price of complaint, the costs of education courses vary from one institute to another according to the type and level of education service and the types of price packages offered by the institute to its customers, which vary mainly due to the flexibility of choosing the times of giving the shares and the type of car used In training.
A monitoring of the prices announced by a number of institutes operating in Dubai shows that the price of the course is not less than four thousand dirhams. "Freshmen" students who do not have any driver's license need to register compulsoryly in a course of 40 training classes, while students with a license from their country can enroll in the category of 30 training classes only.
Total fees also vary between training in driving light or heavy vehicles or construction equipment as well as motorcycles, and prices vary between driving on a regular transmission and automatic transmission.
Training course prices include the first lectures and tests for each of the theoretical examination, parking test, evaluation test, and road examination, as well as fixed fees for registration, opening the traffic file for each student, and issuing a learning permit.
Dubai Roads: We are keen to provide the service for the trainees according to the best standards and are ready for the trainees' comments.