His Highness Sheikh Mansour bin Mohammed bin Rashid Al Maktoum, Chairman of the Supreme Committee for Crisis and Disaster Management in Dubai, stressed that the successful management of the Corona pandemic crisis stems from its dealing with this challenge based on a scientific methodology that enabled it to adapt to the changes, and strengthened its flexibility in containing the repercussions, embodying a vision His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, Ruler of Dubai, and the directives of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council, to explore available opportunities and learn from best practices, stressing His Highness that the Corona virus pandemic The new has created a new reality with which it is necessary to devise innovative solutions to the challenges facing the world and benefit from best practices and global experiences.

His Highness said: "The continuous evaluation of the current situation and finding possible solutions is our way to deal with the crisis, and we have been able to adapt our plans flexibly and smoothly to keep pace with the needs, and this has strengthened the firm foundation for distinguished government management which involves studying and exploring best practices and then adopting them and harnessing them to meet our needs." .

This came during His Highness’s briefing on the outputs of the learning project from the best international practices in managing the Corona Crisis, which was launched by the Dubai Government Excellence Program, with the aim of supporting the efforts of the Dubai government and the Supreme Committee for Crisis and Disaster Management, and includes 5 main axes: crisis management, health system, and food security Supply chain, economic recovery, and community behaviors.

Crisis management

At the center of crisis management, the project team was inspired by several ideas to enhance Dubai's readiness to deal with crises, so that its plans are flexible and suitable for all scenarios, to ensure proactivity, speed and clarity in providing guidance and updates.

Health system

At the center of the health system, the work team focused on strengthening research capabilities and encouraging them in the field of Covid 19 disease at the country level to identify ethnic strains and their links to diseases and the extent of their spread and severity, and to provide scientific and accurate data that contribute to supporting the efforts of the work teams at all levels.

Food security

On the level of food security and the supply chain, the team analyzed and evaluated the current situation, with the aim of identifying all inputs and harnessing technology to improve the food supply system through the use of technologies and data, and reaching the concept of sustainable food security.

Economic recovery

In the economic recovery axis, the project team emphasized the necessity of relying on artificial intelligence techniques, with the aim of providing advice and guidance to small and medium companies, so that the participation of investors and individuals is stimulated to develop a system plan to support jobs in sectors that most affect the general income of the emirate.

Community behavior

The Community Behavior Hub team also worked on analyzing several sub-axes such as remote work, distance learning, consumer buying behavior, maintaining the application of social divergence procedures and health procedures, personal welfare and creating new societal opportunities, with the aim of promoting the preservation of social divergence practices.

A platform for future outlook in crisis management

The project team emphasized the importance of relying on artificial intelligence technologies that can track future trends, global trends and phenomena to facilitate the planning process and support decision-making in the areas of crisis management, setting priorities and determining the path of government and supporting readiness through reading renewable phenomena, building capacities and learning and monitoring developments and linking them to related topics priority.

At the end of the meeting, His Highness Sheikh Mansour bin Mohammed bin Rashid Al Maktoum appreciated the efforts of the project team, and the prominent role played by the Dubai Government Excellence Program in enhancing the pre-eminence of government entities in Dubai and their rapid response to changes in their institutional environment and seizing opportunities to achieve leadership and ensure their readiness to deal With crises. His Highness also directed the Dubai Government Excellence Program to continue to work on this public project and expand its scope to learn about global best practices in all areas of government work.

It is worth noting that the project involves providing an organized and thoughtful approach to decision-making with quick gains and decisive actions based on the best available information and learning from global best practices in managing epidemics and crises and recovering from them, and from global cities practices and dealing with previous epidemics, and the project team consists of 28 employees from 11 government agencies in Dubai with experience in the field of institutional learning and benchmarking who were trained through the “in Dubai we learn” initiative. The project’s work period spanned to six weeks during which the meeting was remotely with more than 76 representatives from 66 government agencies Semi-government and private sector at the local and federal level to discuss challenges and the most prominent priorities in how to manage the Corona pandemic. The team also reviewed more than 200 global practices in this field in more than 50 countries around the world by preparing a comprehensive report on the project outputs, which will be sent to all concerned authorities in the Dubai government to benefit from it in the measures taken to manage the current Corona crisis and raise the readiness to face any future crises

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