China News Service, July 1st. According to the WeChat public account of the Chinese Embassy in Tanzania, on July 4, 2020, Xiamen Airlines temporarily added a MF8898 charter flight from Dar es Salaam, Tanzania to Guangzhou. According to the national and local government's epidemic prevention policy requirements, in order to effectively eliminate the risk of cross-infection, please do take this charter flight back to Chinese personnel, and carefully read the content of this information announcement:
1. Charter flight information
2. Ticket purchase and payment
1. Xiamen Airlines will notify eligible passengers to purchase tickets by telephone notification from Xiamen Airlines Customer Service Center according to the order of the list provided by the embassy. Please pay attention to answering the reserved calls, and enter the complete passenger passport information when purchasing tickets ( Name, date of birth, gender, nationality, type of document, document number, validity period of the document), if the information is incomplete, it may result in the inability to enter the country. Passengers must complete the payment of the ticket according to the guidelines of Xiamen Airlines Customer Service Center before boarding the flight. The payment methods are as follows:
(1) The airline sends a payment link to passengers who are willing to purchase tickets. The passenger completes the ticket purchase and payment according to the system guidelines, and the ticket purchase link forwarding is invalid.
(2) Online payment: Alipay, WeChat, domestic savings card, domestic credit card, overseas credit card (visa, master) payment.
(3) Telephone payment: answer +86592-95557 phone call and make phone payment. Phone payment method support: domestic credit card, domestic savings card payment.
Passengers who do not have the above payment methods can contact domestic relatives in advance to assist in payment so that the ticket can be paid out smoothly.
2. In the ticketing process, Xiamen Airlines will inquire about the health status of the passenger who purchased the ticket, the recent contact history of the new coronary pneumonia patients or suspected cases, prompt entry notices, and inform the passengers that they must not conceal the medical condition and contact history, such as fever, etc. Symptoms will not be shipped.
3. Hotline inquiry
Passengers can contact Xiamen Airlines for this charter hotline: +86592-5739474 (working time: 8:00-16:30 Beijing time), Xiamen Airlines staff will answer your questions about this itinerary.
4. Refund matters
(1) The nucleic acid test result of the passenger who purchased the ticket is positive, and Xiamen Airlines will perform the refund according to the embassy's recommendation.
(2) After a passenger purchases a ticket, Xiamen Airlines will deduct the relevant refund handling fee and complete the refund of the remaining money after the execution of the flight if the passenger cannot change due to changes in personal itinerary and temperature does not meet the boarding requirements.
5. Travel notes for passengers with special services: passengers who need special services (such as wheelchair service, pregnant women, etc.) to travel please visit Xiamen Airlines official website (www.xiamenair.com) "travel help" module to check "General Conditions of Xiamen Airlines Passenger and Baggage International Transportation" 》And related instructions for passengers and luggage.
3. Baggage transportation
1. Free checked baggage allowance for each adult and child passenger: 2 pieces of business class with a maximum weight of 32 kg (70 lbs) each; 2 pieces of economy class with a maximum weight of 23 kg (50 lbs) each; The maximum size of each piece of checked baggage (length + width + height) does not exceed 158 cm. Each passenger can carry 1 piece of hand luggage with a weight not exceeding 5 kg (11 lbs) and a length × width × height not exceeding 20 x 40 x 55 cm. The free checked baggage for passengers who do not occupy seats is 1 piece, the weight does not exceed 10 kg (22 lbs), the size (length + width + height) does not exceed 115 cm, and a folding stroller can be checked free of charge. Charter flights do not accept excess baggage, and the overweight and excess baggage will not be accepted for carriage.
2. It is forbidden to put spare batteries and power banks in checked baggage.
3. According to the regulations of the Civil Aviation Administration of China, passengers carrying or consigning dangerous goods, prohibited goods and controlled articles that are stipulated by national laws and regulations constitute violations of public security management and shall be dealt with by the public security organs according to law; if they constitute a crime, they shall be investigated according to law criminal responsibility. Anyone who deliberately conceals articles that are prohibited or restricted by civil aviation from carrying or consigning articles in his body, which constitutes a disorderly behavior, shall be dealt with by the public security organ according to law.
4. Matters needing attention before boarding
1. In order to protect the health of passengers and prevent the spread of diseases, Xiamen Airlines has taken strict preventive measures in accordance with the relevant opinions of the Civil Aviation Administration of China, including: using an infrared thermometer to take passengers’ temperature at the check-in counter and boarding place before departure Testing; require passengers to wear N95 medical masks (without valves) when boarding and boarding, and keep them worn for the whole journey; if passengers have fever (≥37.3℃), fatigue, dry cough and other symptoms, take antipyretics, or are unwilling Accept the test and you will be banned from boarding. Passengers should know the precautions for Xiamen Airlines flights before purchasing tickets, and confirm the relevant information on the phone or email.
2. Please take the passenger to take the nucleic acid test report (negative).
3. Passengers must complete the following electronic declarations.
China Customs Entry-Exit Health Declaration Card
Since the time limit of the China Customs Health Declaration Code is only 24 hours, passengers are requested to fill in the check-in procedures before arriving at the airport, and keep a screenshot of the successfully completed page.
4. Due to the requirements of the inspection and quarantine work process during the epidemic situation, please make sure to make arrangements for flight travel in advance, as far as possible to arrive at the airport 5 hours before the flight departure, and reserve enough time for various check-in procedures.
5. The flight attendant and guardian are responsible for the transportation from the residence to the airport. Regardless of whether you are traveling by plane or by car, you need to make sure that the person who is unable to board the plane because of a failed temperature test can return to the place of residence. If someone drove to the airport, the sender should wait for the passenger to board the plane before leaving. If the flight attendant cannot go through the check-in procedure on his own, the person sending the flight should accompany him to the security checkpoint.
V. Information on airport check-in counters
On July 4, local time, the MF8898 charter flight will be checked in at the international departure floor (specific counter to be confirmed) of Terminal 3, Dar es Salaam International Airport, Tanzania. The check-in counter service starts at 13 :30 (local time), check-in procedures will stop 45 minutes before flight departure.
6. Risk warning
1. Obey the laws and regulations. Never conceal the medical condition and contact history, and attempt to pass through the customs and force boarding. It should consciously abide by the prevention and control requirements of China and Tanzania, and cooperate with isolation, detection and treatment. Once deception, concealment, or prevention of infectious diseases are severely investigated and dealt with, they may even be held accountable for legal responsibility.
2. Denied boarding. Please pay close attention to your own health and prepare for strict quarantine measures before boarding. If the body temperature exceeds the normal range (≥37.3°C) or suspected symptoms appear before boarding, you may be denied boarding or even forced isolation. If you have fever, coughing or other symptoms, or have had close contact with the new coronavirus carriers, please take the initiative to cancel the trip, consciously isolate at home and contact a doctor.
3. Health risks. Many Chinese citizens who have been on flights have been diagnosed with new coronary pneumonia. The cabin is crowded and the space is confined, which is prone to cluster epidemics. If there is no special urgent personal affairs, it is not recommended to take this flight. If you still decide to ride, please bear your own health risks and joint liabilities.
4. Entry isolation. All passengers will be quarantined after entering Guangzhou, please cooperate with the relevant requirements of the local epidemic prevention unit for quarantine.
If you confirm the ticket purchase, the embassy will think that you know and agree with the contents, requirements and reminders of this notice. In law, you will bear the relevant responsibilities on your own.