When governments around the world play "Homophonic Terrier", not only do they not deduct money, they are also madly praised
Recently, some netizens published the "big name" of the government service platform in their area on social media, and caused many netizens to follow the post, because everyone found that this is actually very "stem". For example, the government service number of Hunan Province is called "Xinxiang Shicheng", Guangdong Province is called "Guangdong Province", Anhui Province is called "Wanshitong", Jiangxi Province is called "Ganfutong", and Guangxi Province is very simple, called "Zhuang" The shopkeeper"...
The most popular is the "Office" series, Zhejiang Province is called "Zheli Office", Hebei Province is called "Ji Shi Office", Hubei Province is called "Ehui Office", Shanghai is called "Sui Bian Office", Chongqing is called "Yu Kuai Office" "Tianxin Office" in Tianjin, "Yu Shi Office" in Henan Province, "Jin Kuai Office" in Shanxi Province, and "Meng Quick Office" in Inner Mongolia, but the winner is estimated to be Jilin Province because the "surname" is too Alright, it's called "Ji thing"...
The city-level government service platform is not weak. Zhengzhou has "Zheng Haoban", Guiyang has "noble services", Kaifeng has "Bianjie Office", Chengdu has "Ronge Office", and Shenzhen has "Shenyi". "You", this confession is too sweet...
It must be said that this wave of "harmonic stalk" operation is not only "no money deduction", but also madly praised by netizens: too beautiful. Especially under the epidemic situation, online services have changed from "adding icing on the cake" for government services to "essential skills" for governments at all levels. The common people can easily enjoy various government services by tapping their mobile phones 24 hours a day, 7 days a week without leaving home.
Of course, behind this is actually just the tip of the iceberg of the government's "digital transformation." A wave of digitization of government affairs is accelerating.
From "run at most once" to "do not need to run at all"
Zhejiang has always been the "excellent student" of digital government affairs. As early as 2018, the "up to one run" that originated in Zhejiang was written in the "Government Work Report" that year. This reform was gradually pushed to the whole country and developed in depth. . Since then, from the "urban brain" to the "Zhejiang government nail" and then to the "digital government affairs platform", Zhejiang has been through digital transformation, continuously improving the efficiency and effectiveness of government services and the satisfaction of the people.
A few years ago, people in Zhejiang had to run government departments or service halls time and time again. Later, the government launched the "One Window Through All" program, which achieved "at most one run." Today, with the further improvement of the digitization of government services, through the digital government platform, Zhejiang residents can handle the most common matters such as property inspection, driver’s license, provident fund, birth certificate, etc. with one identity certificate. As of the end of April 2020, Zhejiang has adopted 353 items of "one certificate through the office".
Let's take the Zhejiang handheld office platform "Zheli Office" as an example. This platform brings together more than 500 convenience service applications. Working in Zhejiang, you only need a mobile phone to enjoy 7×24 hours of service, from "running at most once" to "do not need to run at all", from "mass errands" to "data run".
In addition, in Zhejiang, there are more than 1 million government workers working on Nail, and more than 1,000 applications have been developed on the platform. All kinds of transaction processing can be completed on the "Zhejiang Nail". This is also due to the cooperation between Zhejiang Province and Alibaba to innovatively apply China-Taiwan capabilities to the field of government affairs.
It is reported that the digital government affairs platform has opened up information islands, realized cross-regional and cross-level coordination and integrated management of the government, and recreated the business process of government services. Using these products and tools, government departments can quickly build government service applications on service terminals such as mobile apps, applets, websites, government service halls, and community service stations.
Another example is the digital "dark horse" Jiangxi, which is also impressive. As early as July 2018, Jiangxi 11 City began to pilot the "electronic ID card". Subsequently, the Jiangxi Yiwangtong small program "Ganfutong" was launched on Alipay and other platforms. In addition to the ID card, it also includes electronic driver licenses and electronic driving licenses. Jiangxi has thus become the country's electronic certificate type with the most types and the widest coverage. Provinces.
According to reporters, as of February 20 of this year, the total number of events on the “Ganfutong” line was 6,740, and the cumulative number of visits to various applications was 376.8 million. During the epidemic, the highest daily visits reached 4 million person-times, setting a record for the Alipay mini-program for government services. This platform can be said to be the innovative crystallization of Jiangxi's digital economy construction and co-creation by government and enterprises in recent years. It has not only become a benchmark project in Jiangxi Province, but also a national model that the State Council has repeatedly praised.
The new infrastructure of "ride the wind" accelerates the "breaking wave" of the government's digital transformation under the epidemic situation
"This year's sudden outbreak has made governments at all levels aware of the urgency and importance of digitalization. The city's new infrastructure will also accelerate, and the digital transformation that originally required 3-5 years may be completed in the next year." Ali Cloud President Zhang Jianfeng said so.
Although as early as 1998, the United States proposed "digital earth", concepts such as digital cities also appeared one after another. However, in Zhang Jianfeng's view, China's digitization in the past three years has even surpassed that of the United States.
In particular, this year’s new coronary pneumonia epidemic is not only a “big test” for the ability of digital government and urban governance, but also for the digital government to build an “accelerator” that “forces” the government to continuously improve the systemic and refined level of digitalization. . Moreover, it is indeed a local government with a high degree of digitization. It will be more comfortable in the two "war epidemics" of epidemic prevention and control and resumption of production. For example, the health code makes the epidemic prevention orderly and the work resumes faster; for another example, the government uses the mobile phone "cloud" to implement the "no contact, no closing" convenience services.
From the prevention and control of the epidemic situation to the speeding up the resumption of production and production, in these two battles of the nation's "epidemic warfare", digital tools and means have become a powerful boost for the work of government departments in many places. In the past, digital government and public services were often regarded as "icing on the cake", but in this "war epidemic" process, the role of digital capabilities has been greatly demonstrated. After this "epidemic", digital management methods have gradually become the standard for local governments, and the importance of digital capacity building has become a national consensus.
Take the Guangdong mobile government platform "Guangdong Province" as an example, a large amount of "suction powder" was realized under the epidemic situation. The data shows that in April 2019, the number of registered real-name users of “Guangdong Province” exceeded 10 million for the first time; in October 2019, the number of real-name users of “Guangdong Province” exceeded 20 million; in February 2020, it exceeded 30 million. However, by May 1, 2020, the real-name registered users of the "Guangdong Provincial Affairs" service had exceeded 50 million, soaring rapidly. As of May 13th, "Guangdong Provincial Affairs" has integrated 1,186 functions.
More worth mentioning is that since this year, the new digital infrastructure has also become a hot word in the industry, and the government affairs field is an important application scenario of the new digital infrastructure. The new infrastructure is the base of the digital government and smart city. The new infrastructure of "flying the wind" is blessed by the advent of 5G. The digital government is "breaking the waves" and speeding up.
Sun Bing, reporter of China Economic Weekly | Beijing Report