Arm wrestling between management and unions. The American telecontrol company Conduent had presented, in February, a social plan to lay off more than 300 people in Roubaix, in the North. The union representatives of the site gave, on Wednesday, an unfavorable opinion, estimating the measures "not up to the means of the American group".
The 300 employees of the site must be dismissed for economic reasons and will receive a quarter of salary per year of seniority, or about 900 euros gross for two years in the company, according to the unions. This social plan will be sent to the Directorate of Labor (Director) who will have three weeks to approve it or not.
Lost tender
The Roubaix telephone platform, opened in 2017, managed calls (meetings, complaints, etc.) from owners of Peugeot, Citroën and DS brands. She had this one client and lost the last tender, won by the companies Sitel and Majorel.
"This is the consequence of the quality of service that we consider insufficient for our customers", had justified in March the CEO of PSA, Carlos Tavares, on RTL.
Suspected partial unemployment fraud
According to union representatives, the contract initially ran until December 31, 2020. It was shortened in May 2019, without them being informed, via an amendment, at the end of December 2019, with a “transition period” until June 27.
"During the confinement, they put on partial unemployment even fifty people whose activity no longer existed, that of the" front office "[incoming calls], party in Morocco", ensures Fouad Boumedienne (South union) , who "suspects fraud" short-time working.
The management of Conduent did not respond to requests from AFP.
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- Roubaix
- Lille
- Union
- Dismissal
- Social plans