The Dubai Government Human Resources Department confirmed the readiness of Dubai government departments to return employees by 50%, starting tomorrow morning, Sunday, May 31, 2020, in implementation of the orders of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, may God bless him, and the directives of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council of the Emirate of Dubai.
The department reaffirmed the necessity to adhere to the preventive and precautionary measures to prevent the spread of the new Corona virus (Covid 19), and distributed the return protocol to work for all departments of the Dubai government to be guided by the precautions and procedures it provided for the safety of employees and customers, in line with best practices and international standards followed in similar systems , The protocol aims to detail the roles and responsibilities of those involved in its implementation, to achieve psychological stability and to improve the sense of safety for employees returning to work.
The protocol stressed the importance of full confidence in government departments ’procedures and preparing them for workplaces for safe reception of employees, raising self-awareness by converting negative thoughts into positive ideas to reduce stress and anxiety, adopting reliable sources of information and avoiding rumors, in addition to following instructions issued by the competent authority, sleeping enough hours and practicing activities Athletic.
Staff procedures
The protocol called upon the staff when they were going to the workplace, and also while returning home, that all precautionary measures and personal protective measures should be provided in the car to be used in the event of any emergency on the road, which helps to feel safe and anxious, and to maintain calm when driving and avoid tension, and listening to radio channels It helps relieve stress for the person and provides him with calm while driving.
The Return to Work Protocol emphasized the need to use face masks, and that it is considered mandatory, and must be worn always, since leaving the home and on the road and at the workplace and during the return to home, and avoid shaking hands while greeting others, and follow the rules of social separation by leaving a distance of at least two meters between people , Especially while on the move and while waiting for public transportation, leaving windows open in vehicles for at least 15 minutes when using the private vehicle, washing hands with soap and water for at least 20 seconds, covering the mouth and nose with a handkerchief or elbow fold when coughing / sneezing, reading Posters and follow instructions on prevention and safety methods.
The protocol stressed the necessity of not using the devices and tools of work of other employees, the use of hand sanitizers placed in the elevator after touching the buttons, and after using common devices such as printers and the like, and making sure to get rid of the face masks used in the boxes designated for this purpose.
The protocol, distributed by the Dubai Government Human Resources Department, called for an employee who feels symptoms of a virus infection (such as fever, coughing, shortness of breath, body pain, headache) commitment to staying at home, and if he feels any symptoms while he is at the workplace the need to inform the immediate official and the team Human resources, visiting a doctor, obtaining the necessary treatment, not going to work until after obtaining a work permit, disclosing contact with any of the confirmed cases of coronavirus and providing the relevant medical documents.
Likewise, the necessity to adhere to informing the contact point determined by the employer in the event of infection by the employee or any of his contacts with the virus, and the necessity to report cases of infection or suspected cases, whether from employees, dealers or visitors.
The protocol indicated an unnecessary travel ban for employees, and the necessity to follow the approved procedures issued by the competent authorities for those coming from abroad, and to disclose contacts with whom the employee resides in the event of their return from abroad, and the employees must report all the travel trips they take or wish to take.
Circuit Instructions
The Return Protocol for the work distributed by the Dubai Government's Human Resources Department urged the actions of Dubai government departments to use electronic channels to spread awareness and psychological support to employees, update information about the work mechanism and government directives, organize training sessions to raise the level of employee awareness about the required precautionary measures and implement them properly, and conduct A questionnaire to find employees ’opinions and suggestions about the applied measures, in addition to following up the decisions and circulars issued by the competent authorities on dealing with any developments regarding the pandemic.
He also urged the departments to the necessity of encouraging employees and spreading the spirit of pride and pride of the employee returning to his work for his contribution to the continuity of work for his department and the government of Dubai, listening to the opinions and needs of the employees returning to work, and providing a psychological help line to provide the necessary support to the injured employees or from being locked in their homes, and promoting a sense of safety Through officials communicating with employees permanently, and broadcasting positive news that encourages employees to continue to work normally, and emphasizing the need to respect the feelings of others who have contracted the disease, they need our sympathy and understanding and not hold them responsible for their injury.
He stressed the need for each side to divide the employees by two shifts of work, such as if the first team works in the office for one week and the second team works in the office during the next week, and apply the flexible work system in attendance and leave to ensure the application of social spacing, as well as arranging the position of sitting inside the offices so that it is forbidden The employees sit in front of each other directly without leaving a distance of two meters, for offices designed with opposite sitting positions and without a barrier and offices with open spaces, gatherings or events are not allowed, and continue to hold remote meetings using modern technologies, and rearrange the seats in the waiting rooms and customer service centers To ensure the application of social spacing.
The protocol called on government departments to alert employees to the obligation to use personal protective equipment (face masks, hand sanitizers), encourage employees to use private transportation, reduce seat capacity in vehicles belonging to the department to ensure the application of social spacing, and provide sterilization tools and face masks for drivers of departmental vehicles and vehicle sterilization After each trip, and conduct a staff temperature check before boarding the vehicle on the round trip, before entering the department’s headquarters, making sure that it is less than 37.5 degrees, and scheduling attendance and departure times to reduce congestion when entering by applying the flexible working system, and providing entry points And separate exit to maintain the spacing between the employees if possible, and reduce the carrying capacity of the elevators by using the floor signs inside and outside the elevator to ensure social spacing.
The protocol emphasized the importance of cleaning all public places at the workplace including routine entrances and cleaning of toilets after each use and at a minimum at least once every hour, and frequent cleaning of areas / surfaces that are heavily used (for example, lounges, public tables, cafeteria , Toilets, elevators, stairs) draw clear boundaries for the surfaces frequently touched by employees to raise awareness of them, apply social divergence guidelines and leave two meters in all places for preparing coffee and avoid queues, and water dispensers are not allowed.
The protocol called for the necessity of providing water bottles, cups and utensils that are used only once for employees, providing cleaning supplies and hand sanitizers for cleaners and support groups, installing hand sanitizers dispensers in prominent and easily accessible places throughout the building, in meeting rooms and closed halls, and applying clean office policies to support health And the general safety of offices through daily cleaning and sterilization after each working day, allowing the cafeteria and dining room by employees to use food and beverages while ensuring the application of social spacing, by organizing lunch hours for each department or department with the aim of distributing the number of people who frequent the cafeteria at the same time Putting barriers on dining tables (if possible), preserving the rules of social separation in the cafeteria and eating places, preventing serving buffets and replacing them with ready meals, and keeping prayer rooms closed until further notice.
The protocol required the departments to specify one contact point that employees can communicate with in the event of an injury or report suspicious cases, and publish them internally to all employees, provide an isolation room for suspicious cases from employees, and transfer any employee to the isolation room in case of any symptoms, until arrival The medical staff is also advised to provide an additional isolation room other than that designated for the employees, for the injured or suspected dealers and visitors and transfer them to them until the medical staff arrives, and the designated contact person will contact the Dubai Health Authority hotline at 800342 to report any injured or suspected case With the virus, and granting all cases of suspected and suspected employees sick leave with pay, according to the medical report.
The protocol stressed the need to prevent visitors or contractors who do not have permits from entering, except after obtaining an entry permit and conducting a heat check and making sure that he was not infected or infected by one of those who had contact with him with the virus, and specifying a central point in the workplace to receive from delivery service companies that have the means of sterilization and not allowing For delivery company employees to enter offices, reduce visitors from outside the government department as much as possible and preferably attend them at pre-determined dates to ensure adherence to the rules of social separation, and organize reception of customers at service delivery centers while ensuring the application of social spacing.