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Queen Letizia visited one of the Red Cross headquarters in Madrid on Monday to learn first-hand about the work carried out by this entity and its volunteers during the health emergency, including support for the elderly, with one of whom He has spoken to convey his spirit.

It is the first time that Doña Letizia goes solo of the Palacio de la Zarzuela since the alarm state after visit with King facilities the decreed emergency service 112 and the headquarters of the company Red Electrica Spanish.

Protected at all times with a mask and gloves , the Queen, who has dressed the volunteer vest as honorary president, has been for about two hours in the premises that the Red Cross has on Avenida Cardenal Herrera Oria in Madrid, one of the 1,400 locations spread across the country.

They have been accompanied by the Minister of Territorial Policy and Public Function, Carolina Darias; the mayor of Madrid, José Luis Martínez-Almeida; and the president of the Spanish Red Cross, Javier Senent, among other authorities.

The visit began with a meeting in which they explained the main measures of the Red Cross Respond program, launched for almost two months before the Covid-19 emergency, which has mobilized more than 40,000 volunteers and has arrived 1.5 million people.

The plan includes several areas of action, such as health, education, employment and assistance to the elderly.

Volunteer Raquel Aparicio has given the phone to the Queen so that she can speak with one of the women who receive this support service.

"I'm glad, Angels. I don't bother you any more. I wanted to greet you because I'm paying a visit to this local Red Cross headquarters. Thank you very much for attending me," said the Queen.

Next, Doña Letizia has participated in a video call with one of the 8,748 children who participate in a school support program for families with few resources. "I am going to let you study, Antonio. Keep trying , you are doing very well," he encouraged him so that he can move on to the next course in September "if possible", alluding to how the pandemic can evolve.

Doña Letizia has also been in the warehouse to learn how batches of food and hygiene products are prepared and how volunteers load into cars to distribute them to the neediest homes . Since the start of the crisis, the charity has delivered more than 450,000 basic product kits.

The heads of the Red Cross have told the Queen that the intention is for the aid program to face the pandemic to last for nine months, due to the economic impact that the crisis is going to have, with the idea of ​​serving more than 2.4 millions of people.

On her tour, the Queen has chatted with several employees and volunteers from different departments, such as those who advise people who have lost their jobs and those who regulate access to the premises.

Although it was a visit of a social nature, the Government has chosen that the Minister of Territorial Policy accompany the Queen, instead of the second vice president and head of this matter, Pablo Iglesias. Darias was sick with coronavirus for several weeks, as was the Minister for Equality, Irene Montero.

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