Several questions to consumer advisers about the relocation of Brännbollsyran

The Umeå municipality's consumer advisors receive many questions in connection with the ravages of the corona virus in society. Many are about travel and events, both inside and outside Sweden.

- What happens during the covid-19 period is not legally tried, so we don't really know that much yet. It is difficult today to say what is right in individual cases, says Ann-Carin Sjölander, consumer adviser at Umeå municipality.

Several have also heard from and asked questions about Brännbollsyran in Umeå. What many are wondering is, can you get the money back even if an event is not canceled, but just moved?

- If you feel unfairly treated and think you are right, it still has to be tried. But if you have entered into an agreement, then these are the conditions that apply, says Ann-Carin Sjölander, consumer adviser at Umeå municipality.

Hear consumer adviser Ann-Carin Sjölander in the clip above.