Participants at a session held by the Dubai Police Innovation Council held remotely, yesterday, under the title "After Corona - Teleworking", that "the practical experience gave us vivid lessons, and helped us define our needs related to strengthening the virtual culture of some institutions," stressing The strength of the digital infrastructure in the Emirate of Dubai has enabled it to implement the remote work system more smoothly.
The session revealed that the Human Resources Department in Dubai is currently in the process of finalizing the teleworking policy in the Dubai government, noting that the strong digital infrastructure of Dubai Police, which started its establishment in the eighties, showed great efficiency in dealing with the emergency situation.
In detail, the Director General of Dubai Smart Department, Dr. Aisha Bint Butti Bin Bishr, said during the session moderated by the Chairman of the Innovation Council, Lt. Col. Ibrahim bin Sabaa Al-Marri, “The benefit of investing in digital infrastructure emerged during the current stage. We dealt flexibly, and we entered our week The fourth is to work naturally from a distance, relying entirely on virtual institutions that have enjoyed digital efficiency for years. ”
She added that the real experience revealed loopholes that must be addressed in some institutions that have infrastructure, but it requires a "virtual culture", as it is necessary to realize that teleworking is not just a visual meeting through "zoom" or other applications, but in a nutshell Maintaining the pace of work and the ability to provide services to external dealers and internal crews with the efficiency of the traditional work mechanism.
She emphasized that the current circumstances revealed the importance of investing more in developing digital infrastructure, because the world of post-Corona will be completely different from its predecessor, and Dubai Smart is able to assist all institutions in re-engineering and establishing their smart services in a way that suits the future.
For his part, the Director General of the Human Resources Department in Dubai, Abdullah Ali bin Zayed Al Falasi, said, “Our institutions are ready for the world after (Corona), and Dubai is a forerunner in developing legislations and laws supporting the remote work system, and undoubtedly we will need future legislation to solve some of the problems that It will appear with experience. ”
He pointed to setting a plan to rehabilitate employees psychologically after the end of that crisis, given that they were exposed to a long isolation in the homes, which undoubtedly affected them.
He explained that the final touches of the teleworking policy in the Dubai government are currently being finalized, pointing out that it was practically completed, but the practical experience imposed some amendments, and then it will be submitted to the higher authorities for consideration and approval.
For his part, Brigadier Jamal Al-Jallaf, director of the General Department of Criminal Investigations and Criminal Investigation at Dubai Police, said that it is possible in the near future that certain jobs be practiced remotely, but the security work differs to some extent, as the Corona pandemic did not change anything in the wheel Dubai Police, because its men are in the first line of defense in the field, those who do not participate in sterilization and control efforts have basic tasks in maintaining security and fighting crimes.
He added that Dubai Police is one of the first institutions to establish a strong digital infrastructure, so it was not affected at all by the conditions imposed by the pandemic, such as the attendance and departure system, and the provision of services and communication with the public, our work system is going perfectly, and we exercise our role that we have assumed with all merit.
He pointed out that the value of this structure appeared in certain situations, such as assigning the Commander in Chief of Dubai Police, Lieutenant General Abdullah Khalifa Al-Marri, to an immediate meeting with the managers of the commercial centers, and within two hours the meeting was held.
While the Executive Director of the Development and Social Planning Sector at the Community Development Authority, Saeed Al Tayer, said that the concepts have changed, and the fait accompli imposed procedures that were not imagined a few weeks ago, pointing out that the authority currently has flexible hours to hold virtual psychological sessions that include patients and specialists.
Remote work expansion
The Director General of the Human Resources Department in Dubai, Abdullah Ali bin Zayed Al Falasi, stated that there are great benefits that will be achieved by expanding in the distance work, such as reducing crowding, and allowing groups, who were taking long leave, to work from their homes, such as women after birth, or people Those who suffer injuries prevent them from going to their institutions but do not prevent the same work.
Al-Falasi stressed that there is a need to correct many concepts. Working remotely does not mean working from home, because some may not have the appropriate home environment to work, but they can work from a cafe, garden or any place they prefer.
Virtual psychological sessions between specialists in "community development" and patients.
A plan to rehabilitate government employees psychologically, after the crisis ended, subjecting them to a long isolation that affected them.