“This is primarily a treatment related to the lack of necessary protective equipment in pharmacies: masks, gloves, disinfectants. Despite the fact that the president and prime minister drew attention to this problem, people write that there are not enough funds in pharmacies, ”she said.
Moskalkova added that doctors complained about the lack of special suits.
According to the Ombudsman, citizens also write about the impossibility of testing for coronavirus "within walking distance and at an affordable price."
“The reaction to these appeals is visible - they begin to go home. But the price of testing in Moscow is about 2 thousand rubles. Not everyone can afford to test for this amount. Especially if it is a large family, ”said Moskalkova.
Another group of questions received by the Ombudsman concerns the export of Russian citizens from abroad.
“Now there are fewer such appeals, but I can’t say that there are none at all. Today a letter came from the Sverdlovsk region, ”said Moskalkova.
She noted that those who went abroad did not receive a warning notice about the danger of the trip.
“Words have repeatedly been heard, including from official authorities, that people had to assess the risks of travel and the difficulties of returning home, but it was difficult to assess them. We still walked publicly during the Shrovetide, the restrictions did not work, and no one had yet realized the danger of the situation, ”the Ombudsman recalled.
Moskalkova said that she received complaints about forcing employees to go to work on days off announced by the head of state. There were also appeals from foreign citizens who were ending their stay in Russia.
“I turned to the government or relevant authorities on these issues and found a response. Migrants extended their stay by 60 days. A draft presidential decree is being prepared that there will be no negative consequences for those who were not able to extend their stay documents, including a residence permit, and a work license, ”the representative explained.
Moskalkova, who had previously visited the Butyrka pre-trial detention center in Moscow, said she continued to monitor the situation in prisons.
“From the pre-trial detention center of Ingushetia, information came that there was not enough protective equipment. I reported this to the FSIN, they will take the necessary measures ... Basically they report that the isolation regime for the prevention of coronavirus in prisons is respected. Drug delivery was organized for prisoners who received them from home. Complaints of beatings did not come to me, ”she said.
Moskalkova also stated that she supported the FSIN leadership's appeal to the Supreme Court with a request to reduce the number of arrests.
“We appeal not only to the Supreme Court, but also to the investigating authorities so that persons who have not committed serious crimes (and there is no indication that they will hide) are given preventive measures that are not related to placement in a pre-trial detention center: house arrest, pledge, guarantee. I believe that you can count on the response of the Supreme Court, ”she concluded.
Earlier, Moskalkova spoke about the work of her device during the period of self-isolation, noting that a hotline was organized and calls are accepted by e-mail.