China News Service, April 10, according to the WeChat public account of the Chinese Embassy in Spain, the Embassy in Spain issued "Remind Chinese citizens who have purchased air tickets for their home country to fill in the epidemic health information in a timely manner" on April 7. According to the relevant requirements, the embassy reminded Chinese citizens who intend to return to China in the near future that they must fill in relevant information in a timely manner through the WeChat mini-program of the international version of the Epidemic Health Code. Whether there is a ticket does not affect the reporting and the accumulation of consecutive days. The person who has not yet purchased the ticket can fill in the expected return date of the flight in the system, and the flight number can be filled in "No."
The QR code of the mini-program for the "International Version of Epidemic Prevention Health Code". Identify the QR code to enter the applet
Supplementary explanation of frequently asked questions for the international version of the Epidemic Prevention Health Code:
1. I only have a foreign mobile phone number, what should I do if I still cannot receive the verification code after logging in the mobile phone number?
Answer: If you use a foreign mobile phone number to log in, please be sure to enter the number according to the standard format. Taking the Spanish mobile phone with the number 699089086 as an example, please enter +34699089086. The country code 34 is entered continuously with the mobile phone number. Since sending SMS across multiple countries involves multiple telecom operators, if it is indeed impossible to receive the verification code due to various technical reasons, please try to bind a Chinese mobile phone number. The bound mobile phone number is only used for receiving the verification code and emergency contact. You can use the Chinese mobile phone number of the parent or close relative and get the verification code received from the other party in time. There is no need to enter the country code 86 when entering the Chinese mobile phone number.
2. My health code is filled by someone else, and the person who fills it does not take the same flight with me. What should I do?
A: Before boarding, you need to ask the person to fill in the screenshot of the international version of your health code (the last valid QR code generated) for you and show it to the airline staff.
3. What should I do if "Upload Passport Copy" and "Upload Picture of Handheld Passport" fail?
A: The image cannot be uploaded normally due to poor network conditions and the photo is too large, resulting in an upload timeout. If you encounter this problem, it is recommended to switch the network, such as switching from the WIFI network to the mobile network or from the mobile network to the WIFI network and try again, and fill in the signal good area, or reduce the size of the photo and upload again.
4. If I can't buy a ticket for the time being, can I fill it in?
Answer: The person who has not yet purchased the ticket can start to fill in the relevant information before buying the ticket, and fill in the expected return date of the flight in the system. Whether there is a ticket does not affect the filling and the accumulation of consecutive days.
5. I mistakenly selected the symptom of "dry cough" and submitted it. The system indicated that the relevant requirements could not be met before the flight took off. I need to contact the airline in time for the refund or change of visa procedures. what should I do?
Answer: Once the submitted information is submitted and cannot be modified after the QR code is generated on the day, it can only be filled in again and refilled for 14 consecutive days. Once again remind everyone to be careful when filling in the information. If it is indeed wrong, please contact the 12308 hotline and provide relevant evidence for background processing.
6. I am not in the country in the announcement, but do I need to fill it in if the country in the announcement is transferred back to China?
Answer: The place of departure is the country that needs to be reported in the announcement. If the country is only transferred in the announcement without leaving the airport, it does not need to be filled out.
7. The return flight is divided into multiple segments. Which one should be reported?
A: For flight information, fill in the flight number of the last trip home.
8. I have successfully authenticated and filled in the report and found that the flight was cancelled or the address information was filled in incorrectly. What should I do?
Answer: The name and identity information of the person who successfully completed the authentication will not be modified (the page will be grayed out when you enter the report again), and the rest of the information can be modified when you fill in the report again. Information modification does not affect the cumulative number of days to fill in from the date of first filing.
9. The WeChat I used was registered by my family and verified by real name. Can I change my WeChat real name information into my own re-login procedure?
Answer: To fill in the report, you need to log in through WeChat, which is authenticated by your real name. If WeChat does not use your real-name authentication, you can enter WeChat "I-Payment-Payment Management in the upper right corner-Real-name Authentication" for replacement.
10. I hold a foreign passport and a Hong Kong SAR passport. I used a foreign passport to purchase a flight ticket. Which information should I fill in when filling in the report?
Answer: Please use Chinese documents to fill in the report. Please fill in the "passport" entrance for the Chinese travel documents other than the "travel certificate".
11. I choose to have an ID card entrance to fill in. Do I need to show a domestic ID card when boarding?
Answer: The ID card information is used to verify the identity information of the personnel. The documents required for boarding are subject to airline requirements.