China News Service, April 8th, according to the National Health and Welfare Commission website, in order to further guide local people to do psychological counseling and social work services for patients with new coronary pneumonia, isolation personnel and their families, and to create a social environment of mutual care, the State Council responds to the joint prevention of new coronary pneumonia The joint control mechanism issued the "Psychological Counseling and Social Work Service Program for Patients with New Coronary Pneumonia, Isolators and Their Families" on the 7th.

The plan calls for strengthening the prevention and control publicity and health education of the new coronary pneumonia, and improving the prevention and control knowledge of the people; providing online psychological support and services for patients and their families based on the Internet; and establishing psychological counseling and social work service networks based on the community.

The plan proposes seven work measures: First, widely carry out science popularization and education, and create a community atmosphere of solidarity and mutual assistance. The second is to carry out psychological assessment and counseling in hospitals and isolation points, and conduct collective psychological counseling in designated hospitals / rehabilitation stations / isolation points with conditions. The third is to ensure the continuity of psychological counseling and treatment, requiring designated hospitals, rehabilitation stations, isolation points, and community health service centers (township health centers) to do a good job of handing over information about patients using psychiatric drugs for intervention. The fourth is to provide social and psychological support for those in need, and encourage discharged patients, their families, and family members of isolation personnel to actively seek support in the community. Fifth, provide life assistance and support for people in need, and actively report to the streets (townships) and communities and help apply for assistance to patients, segregated persons and family members who have specific life difficulties, and community workers. Sixth, strengthen the care and psychological support of the families of the sick and dead. Psychological professionals, social workers, etc. actively provide services such as sorrow counseling, psychological counseling, and social support. Seventh, timely detection and disposal of high-risk risks.

The plan emphasizes the need to strengthen leadership and form teams. In areas that are greatly affected by the epidemic, districts and counties should establish psychological counseling and social work service leadership groups, and each street (township) clearly appoints one leader to be responsible for related work; set up a psychological counseling room or social studio in the community, and provide community health services The center (township hospitals) set up psychological specialists, and set up social workstations in the streets (townships). If possible, establish community psychological counseling and social work service teams. The plan emphasizes that medical institutions at all levels should establish counterpart guidance mechanisms. Provide related services and referral services for psychiatric patients according to the needs of clients. Higher-level mental health medical institutions and social work industry organizations provide training and supervision to community workers, volunteers, and psychological professionals.

The plan requires following the principles of unified leadership, teamwork, division of labor, strict observance of ethical principles of mental health and social work services, confidentiality requirements, and classification and grading.