• Coronavirus, INPS: measures for families and businesses are operational
  • Bonus 600 euro, Tridico: we receive over 100 questions per second, there is no hurry

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01 April 2020 Blocked site, inaccessible services and exposure of user data. On the day when it is possible to send requests for bonuses and leave, the INPS stops. Trying to access one of the three services provided by Cura Italia to buffer the Covid-19 emergency (the request for a babysitter bonus, that of parental leave and the allowance of 600 euros for the self-employed), the site tries to load pages for several minutes before announcing that the server is not responding. Too much incoming traffic.

Via INPS, submerged by the protest messages, writes that it is "aware of the problem": "We apologize for what happened and we are working on a prompt resolution".

INPS has received 100 questions per second, with 300,000 requests to date, and this has created some problems, Prime Minister Giuseppe Conte has reportedly said of the opposition gathered at Palazzo Chigi. The premier allegedly explained that there was also a hacking of the system.

The president of the Institute, Pasquale Tridico, had previously explained - via social networks - that "from one in the morning at about 8.30, we received 300 thousand regular questions. Now we are receiving 100 questions per second. Something never seen on systems of the INPS they are holding, although the blockages are inevitable with these numbers ".

Tridico has made it known that the INPS website will be reopened at different times to ask for benefits for patronage and consultants and for citizens. "We will reopen it from 8.00 to 16.000 for patronage and consultants and from 16.00 for citizens".

However, another problem has occurred, which does not seem to confirm that the systems are "holding up". Dozens of users report that, by entering their credentials, INPS refers to the reserved sections and data of other users. With lots of names, registry office, code and fiscal position, Pec. Not an isolated mistake, apparently. Many users report that at each login attempt they are redirected to the cards of other random citizens.

The mistake on the INPS site with the exchange of identity between users "is a very serious thing that must not happen" and "will be subject to verification". This was said by the vice president of INPS Maria Luisa Gnecchi stressing that the mistake lasted five minutes. Gnecchi said, however, that no one will lose the aid and that if the resources run out they will be refinanced. Nobody, he said, "will run out of bonuses. Let's cooperate."